Clinical Quality Specialist

Job not on LinkedIn

🔥 3 minutes ago

🗽 New York – Remote

🗽 New York – Remote

💵 $75k - $80k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 1%

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Talkspace

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2011

💼 Consulting

🏥 Healthcare

🛍️ eCommerce

Consulting • Healthcare • eCommerce

Talkspace is an online therapy platform that provides accessible mental health care through licensed therapists and psychiatric providers. Users can engage in therapy through text, audio, and video sessions, as well as receive medication management when needed. Talkspace aims to make therapy convenient and affordable by partnering with major insurance providers and offering various treatment options for individuals, couples, and teens dealing with a range of mental health issues.

📋 Description

• Conduct room/documentation audits to investigate complaints, determine the validity of findings, and evaluate improvement opportunities and risk • Assist with the Interrater Reliability initiative • Develop and evolve criteria used to evaluate clinical quality • Support network providers with clinical issues and connect them with peer consultants as needed • Coordinate with the CMO, SVP, Network, Director of Clinical & Quality, and/or Manager of Quality on special clinical projects • Assist with clinical risk management • Provide clinical support cross-departmentally • Coordinate with Quality Management on room/documentation audits to guide practitioner action plans • Assist with development of clinical policies and procedures • Assist with provider performance monitoring and remediation • Engage in quality improvement initiatives as needed • Perform other related duties as assigned

🎯 Requirements

• Current license to practice independently without supervision (e.g. Professional Counselor, Licensed Mental Health Counselor, Social Worker, Marriage and Family Counselor, Psychologist) with diagnostic privileges • 5+ years of clinical experience • 2+ years experience in telehealth and QA • Experience with high acuity clients preferred • Demonstrated understanding of how AI is used in/impacts the clinical field preferred • Experience level, skills, education, and applicable certifications considered for leveling

🏖️ Benefits

• Comprehensive Medical, Dental and Vision plans coverage • Pre-tax benefits: HSA/ FSA • 401k Retirement Savings Program with matching • Voluntary benefits • Monthly Wellness Stipend to promote mental and physical self-care • Flexible PTO and Remote First Environment • Regular team events, including Wellness Workshops and Team Building Events • Free access to Talkspace products for you and one household member, as well as access to a friends and family discount • Competitive benefits • Fun company-wide events • Happy hours • Wellness perks