Training Content & Documentation Specialist

Job not on LinkedIn

🔥 1 minute ago

🌐 United States, Canada – Remote

🇺🇸 United States – Remote 🇨🇦 Canada – Remote

💵 $90k - $100k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

✍️ Content Marketing Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Tango

WebsiteLinkedInAll Job Openings

201 - 500 employees

🏗️ Construction

📦 Logistics

💼 Consulting

Construction • Logistics • Consulting

Tango is a software company that provides a connected intelligence platform for managing commercial real estate across the entire property lifecycle. Its SaaS products include portfolio strategy, site selection and predictive analytics, lease and transaction management, project and maintenance coordination, occupancy and workplace tools, and energy & sustainability (utility, emissions, and ESG reporting). Tango serves corporate real estate, retail, landlords, and government customers to optimize space, reduce costs, and meet sustainability goals.

📋 Description

• Design and build e-learning modules, interactive exercises, and self-paced training content using Articulate 360 and Storyline 360 • Create and edit training videos with the videography team, including screen-capture content using SnagIt • Develop presentations and visual materials for internal and customer-facing training • Write and maintain training documentation, guides, job aids, quick-reference sheets, and release-based curriculum updates • Keep documentation and training content aligned with product changes and update materials after releases • Maintain consistent style, format, and organization across training assets • Manage the LMS, including uploading content, organizing learning paths, assigning courses, and troubleshooting access issues • Track training completion, learner progress, and content performance • Analyze training effectiveness and content engagement data to guide improvements • Partner with Support and Development to identify knowledge gaps and create or update content • Assist with in-person or remote training delivery as needed • Support ad hoc training requests and perform related duties

🎯 Requirements

• Bachelor's degree or 2+ years of experience in instructional content creation, technical writing, or e-learning development • 1+ year of experience creating training content for software products preferred • Hands-on experience administering a learning management system (LMS) • Working knowledge of MS Office and video editing/collaboration tools • Strong writing skills for clear, well-organized documentation • Excellent organizational and time-management skills • Familiarity with IWMS and SaaS platforms a plus • Detail-oriented and self-directed • Comfortable working cross-functionally with Development, Support, and Product teams • Minimal travel required • Legally authorized to work in the US or Canada

🏖️ Benefits

• Health, dental, and vision insurance • 401(k) plan with company match • Generous paid time off • Fully remote work environment • Inclusive and collaborative culture • Equal opportunity employment