Senior Product Manager

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Tapcheck

51 - 200 employees

💸 Finance

💳 Fintech

👥 HR Tech

💰 Venture Round on 2023-04

Finance • Fintech • HR Tech

Tapcheck is a company that provides earned wage access solutions for employees, allowing them to access their earned wages on demand through a mobile app. Their service is free for employers to offer, and it integrates seamlessly with payroll and timekeeping systems. Employees can receive their wages directly in their bank account or on a Tapcheck Mastercard, providing financial flexibility and helping reduce employee financial stress. Tapcheck aims to improve employee loyalty and retention by providing convenient and transparent access to wages.

📋 Description

• Own money movement end to end across Same-Day ACH, RTP, wires, push-to-card, payroll cards, and payout experiences • Manage payment returns, rejections, retries, cutoff windows, settlement confirmation, reconciliation, funding windows, and failure handling • Design reusable, rail-agnostic payment services with explicit API and data contracts • Define payment-service SLAs, performance benchmarks, observability, multi-tenant scalability, backward compatibility, and migration paths • Write PRDs, user stories, acceptance criteria, state and error handling, field-level mappings, and technical scoping • Work daily with engineering through discovery, refinement, sprint planning, standups, demos, and delivery • Direct augmented and distributed engineering capacity and review delivered work • Carry initiatives through production validation by reading logs, querying data, and confirming fixes • Define success metrics and guardrails; run experiments, staged rollouts, canary releases, holdbacks, and rollback plans • Build analytics and instrumentation to independently answer product questions • Turn ambiguous symptoms, complaints, and incidents into scoped, sequenced, owned work • Reverse-engineer undocumented current state and improve documentation • Align Engineering, Payment Operations, Finance, Legal and Compliance, Customer Success, and Business Development • Manage product relationships with sponsor banks, processors, card networks, and data aggregators • Design for edge cases, compliance, auditability, risk mitigation, and payment resilience • Own and report payment-health metrics including success rate, time-to-land, cost per transaction, return rate, and exception volume

🎯 Requirements

• 7+ years of product management experience • 5+ years building payments or financial-infrastructure products • Under-the-hood knowledge of funds flows and domestic settlement across ACH, RTP, wires, and card rails • Experience owning live bank payment integrations end to end, including returns and exception handling • Experience building reusable payment services with API and data contracts • Experience working directly with sponsor banks, processors, or card networks on technical, commercial, and compliance obligations • Experience writing detailed payment-system requirements, including PRDs, stories, acceptance criteria, edge cases, and field-level mapping • Experience scaling a payment system through significant volume growth • Experience solving ambiguous 0-to-1 problems and building scalable B2B products from scratch • Experience designing, running, and analyzing A/B tests with sample sizing and statistical-significance discipline • Comfort with staged and canary rollouts, holdbacks, and guardrail metrics • Experience building cross-functional alignment without direct authority • Strong technical fluency: reading API contracts and data models, tracing data flows, evaluating integrations, and discussing architecture with engineers • Systems-thinking approach to edge cases, failure scenarios, migration paths, backward compatibility, and performance benchmarks • Experience shipping in agile with delivery accountability • Experience owning a production payment incident as the product lead • Experience using AI tools to increase personal productivity • Candidates must already have the right to work in the United States without employment-based visa sponsorship now or in the future • Preferred: Earned Wage Access, payroll, or on-demand pay experience • Preferred: card issuing or payroll card program experience • Preferred: treasury, ledger, reconciliation, or cash management product experience • Preferred: experience directing distributed or contracted engineering capacity • Preferred: SQL or scripting proficiency • Preferred: experimentation and analytics tooling experience • Preferred: familiarity with Reg E, CFPB guidance, NACHA operating rules, PCI, state money transmission, or open banking frameworks • Preferred: experience at a 50–500 person company assembling a financial platform • Preferred: Bachelor's degree in Computer Science, Engineering, Business, or a related field

🏖️ Benefits

• Flexible PTO with no accrual caps • 10 paid holidays, including Christmas Eve and New Year's Eve • Medical coverage through Blue Cross Blue Shield of Texas, with PPO and HDHP options • HSA-eligible medical plan with employer contribution • Dental and vision coverage through MetLife • FSA • Basic Life/AD&D insurance • Employee Assistance Program (EAP) • 401(k) with 100% match up to 3% of salary, eligible after 90 days • Flexible remote work arrangement • Mission-driven work focused on financial wellness

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