Artificial Turf Service Technician

🕒 May 26

🏈 Alabama, Pennsylvania, +1 more states – Remote

🏈 Alabama – Remote 🔔 Pennsylvania – Remote 🎸 Tennessee – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

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Tarkett

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1880

🤝 B2B

Manufacturing • B2B

Tarkett is a global leader in the flooring industry, with over 140 years of experience. Originally known as Allibert and Sommer, the company has grown through the talent, values, and commitment of entrepreneurial brands worldwide. Tarkett is dedicated to delivering flooring solutions that prioritize health and wellbeing, climate action, and social responsibility. The company is recognized for its sustainable practices and innovations in low carbon and circular economy solutions. Operating in over 100 countries, Tarkett sells 1. 3 million square meters of flooring every day, driven by its values of commitment, care, collaboration, and creativity. With a diverse range of professional roles, the company is committed to employee development and maintains a strong customer focus, positively impacting local communities.

📋 Description

• Traveling to customer locations in order to address maintenance service and repair needs to turf fields • Diagnose field problems and relay the information to the Customer Service and Field Service coordinators • Expedite customer problems and complaints to the CSR and team within 24 hours in order to maximize satisfaction • Goal to address repairs within 7 days of notification • Constant contact and communication with the Customer Service Coordinator, Field Care Coordinator, Field Service Manager and Regional Sales Associate • Attend Weekly WIP Calls • Provide detailed log of work done when not linked to a repair or maintenance job • Present, promote and sell field maintenance and maintenance equipment to existing customers and prospective customers • Keep company equipment operating and performs appropriate maintenance and repairs to equipment • Maintain supplies

🎯 Requirements

• Ability to troubleshoot and repair various issues that may arise • Good communication and interpersonal skills are vital when working with customers and a team • Achieve agreed upon sales targets and outcomes • Educate customers on proper field practices for maintenance and how to properly use their field equipment. • Fill out detailed reports and keep records on services that have been provide • Transmit said reports to the CSR within 5 days • Build and maintain relationships with customers • Effective time management

🏖️ Benefits

• Hybrid work option* • Benefits that go beyond the basics • Matching contribution retirement savings plan • Learning & development program • EAP program + family • Generous holiday schedule available