Head of Quality – AI Data Operations

🔥 5 hours ago

🇺🇸 United States – Remote

💵 $156k - $234k / year

⏰ Full Time

🔴 Lead

📊 Data Scientist

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TaskUs

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2008

🤝 B2B

☁️ SaaS

💸 Finance

💰 Private Equity Round on 2018-08

B2B • SaaS • Finance

TaskUs is a business process outsourcing company that provides digital transformation and technology services to various industries. They offer services including digital customer experience, trust and safety, learning as a service, sales outsourcing, and consulting. TaskUs also specializes in compliance and managing financial crimes, as well as offering AI and data services through their GenAI platform. The company is globally recognized for its high-performance teams, cutting-edge technology, and comprehensive solutions that support industries like entertainment and gaming, financial services, healthcare, social media, retail, and eCommerce.

📋 Description

• Lead the design and implementation of quality assurance protocols tailored to training data and model evaluation • Design and oversee specialized quality protocols for the collection and enrichment of multi-modal data • Act as the primary point of contact for customer discussions related to data quality and model evaluation • Provide strategic guidance on handling edge cases and offer solutions for building high-quality training data

🎯 Requirements

• 7+ years of Data Quality leadership experience • Deep understanding of LLMs, Generative AI workflows, and multi-modal data structures • Proven ability to design and lead quality assurance processes for data annotation and AI model evaluation • Experience developing scalable systems like 'golden datasets' for evaluating contributor performance • Strong communication and leadership skills • Track record of managing teams in a high-velocity environment

🏖️ Benefits

• Comprehensive benefits package including medical, dental, and vision insurance • 401(k) with company match • Paid time off including vacation, sick leave, and holidays