
10,000+ employees
Founded 2008
🏥 Healthcare
📦 Logistics
📣 Marketing
💰 Private Equity Round on 2018-08
Healthcare • Logistics • Marketing
TaskUs is a business process outsourcing company that provides digital transformation and technology services to various industries. They offer services including digital customer experience, trust and safety, learning as a service, sales outsourcing, and consulting. TaskUs also specializes in compliance and managing financial crimes, as well as offering AI and data services through their GenAI platform. The company is globally recognized for its high-performance teams, cutting-edge technology, and comprehensive solutions that support industries like entertainment and gaming, financial services, healthcare, social media, retail, and eCommerce.
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10,000+ employees
Founded 2008
🏥 Healthcare
📦 Logistics
📣 Marketing
💰 Private Equity Round on 2018-08
Healthcare • Logistics • Marketing
TaskUs is a business process outsourcing company that provides digital transformation and technology services to various industries. They offer services including digital customer experience, trust and safety, learning as a service, sales outsourcing, and consulting. TaskUs also specializes in compliance and managing financial crimes, as well as offering AI and data services through their GenAI platform. The company is globally recognized for its high-performance teams, cutting-edge technology, and comprehensive solutions that support industries like entertainment and gaming, financial services, healthcare, social media, retail, and eCommerce.
• Lead a dedicated cyber investigations pod supporting an AI research and safety company • Serve as the pod’s senior technical authority and operational lead • Oversee a tiered team of investigators • Direct complex actor and campaign-level attribution • Recommend high-consequence enforcement actions • Ensure case labels provide high-fidelity training data for automated detection models • Act as final technical authority for ambiguous, high-severity cyber misuse escalations, customer appeals, and complex actor attribution • Develop and refine investigative playbooks for ransomware, large-scale data exfiltration, local/remote exploits, and offensive cyber operations • Lead and mentor Senior and Junior Investigators • Drive calibration routines and quality workflows • Deliver precise case labeling to benchmark, test, and improve automated detection models • Analyze telemetry to uncover coordinated adversarial campaigns and emerging threat actor tactics • Prepare actionable cyber findings briefings for client safety leadership • Advise on emerging adversary tradecraft and program scaling needs • Cultivate relationships with vetted external threat intelligence and information-sharing communities where permitted
• 9+ years of hands-on experience in cyber threat intelligence (CTI), digital forensics and incident response (DFIR), offensive security, counter-cyber operations, or specialized OSINT investigations • Deep operational familiarity with the MITRE ATT&CK framework, offensive exploit lifecycles, C2 infrastructures, and ransomware/malware staging • Proven experience managing, mentoring, or technically directing an investigative unit, threat pod, or SOC escalation tier • Ability to make decisive, reasoned determinations based on partial, noisy, or ambiguous data and clearly justify rationale in writing • Demonstrated skill translating technical threat mechanics into actionable risk assessments for policy, legal, and engineering counterparts • Based in the United States with unrestricted work authorization • Military intelligence, federal law enforcement, or national security cyber unit experience tracking APTs or organized cybercrime preferred • Experience assessing or red-teaming AI/LLM misuse, jailbreaking techniques, or autonomous agent vulnerabilities preferred • Active or recent U.S. Government Security Clearance (Secret / Top Secret) preferred • Industry certifications such as GCFA, GCTI, GREM, OSCP, or CISSP preferred • Candidates may be subject to client-directed insider threat screening and background checks prior to and during employment
• Competitive industry salaries • Medical, dental, and vision insurance • 401(k) with company match • Paid time off including vacation, sick leave, and holidays • Inclusive environment and positive impact on the community • Internal mobility and professional growth opportunities • Reasonable accommodations during the hiring process
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