Tava Health
11 - 50 employees
⚕️ Healthcare Insurance
👥 HR Tech
🧘 Wellness
💰 $10M Series A on 2021-12
Healthcare Insurance • HR Tech • Wellness
Tava Health is a company that partners with employers to provide accessible and affordable mental healthcare to employees. They offer a comprehensive approach that differs from traditional Employee Assistance Programs by providing quick access to licensed therapists for both short-term needs and ongoing care for persistent mental health issues. Tava Health's network of vetted therapists can be accessed by employees within a short time frame, enhancing employee engagement and reducing employer healthcare costs. The company is integrated with employer health plans, offering evidence-based therapies to improve mental health outcomes and workplace productivity.
Provider Success Associate
Job not on LinkedIn
🔥 8 minutes ago
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Tava Health
11 - 50 employees
⚕️ Healthcare Insurance
👥 HR Tech
🧘 Wellness
💰 $10M Series A on 2021-12
Healthcare Insurance • HR Tech • Wellness
Tava Health is a company that partners with employers to provide accessible and affordable mental healthcare to employees. They offer a comprehensive approach that differs from traditional Employee Assistance Programs by providing quick access to licensed therapists for both short-term needs and ongoing care for persistent mental health issues. Tava Health's network of vetted therapists can be accessed by employees within a short time frame, enhancing employee engagement and reducing employer healthcare costs. The company is integrated with employer health plans, offering evidence-based therapies to improve mental health outcomes and workplace productivity.
📋 Description
• Conduct proactive, high-quality outreach to a book of providers • Maintain a consistent cadence of contact • Log every touchpoint, note, and outcome in HubSpot • Run monthly availability reviews with providers • Identify providers whose availability is trending down • Support providers as they grow • Lead feature-enablement sessions • Answer or route provider questions • Educate providers on Tava resources • Report bugs and service requests • Actively participate in team meetings • Contribute to and help refine the team's playbooks
🎯 Requirements
• Excellent written and verbal communication • Comfort with CRM tools (we use HubSpot) and collaboration tools (Slack, Notion) • A proactive, detail-oriented approach • Interest in healthcare, mental health, or provider-facing/customer-success work is a plus • Curiosity and coachability • Flexibility • Ownership • Drive for results
🏖️ Benefits
• Parental leave • Generous PTO and paid holidays • Medical, dental, and vision insurance • Robust mental health benefit
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