Contact Center Representative, Spanish Bilingual

🔥 0 minutes ago

🗣️🇪🇸 Spanish Required

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Logo of TD

TD

10,000+ employees

Founded 1855

🏦 Banking

💸 Finance

💰 Grant on 2023-10

Banking • Finance • Insurance

TD is one of North America's biggest banks offering a wide range of banking services including personal and business banking, insurance, wealth management, and securities. TD is committed to sustainability, diversity, equity, and inclusion, ensuring a supportive and inclusive workplace where employees are empowered to grow. The bank provides various roles and career opportunities across different regions with a focus on community impact and professional development. TD's culture is defined by care and respect, aimed at benefiting their business performance, customers, and communities.

📋 Description

• Provides quality customer service and sales in a Contact Center environment • Creates an exceptional Customer experience supporting inquiries via phone, written, chat, etc. • Completes a broad range of financial transactions with accuracy and efficiency • Follows all bank policies and procedures to reduce risk

🎯 Requirements

• High School Diploma or GED • 1+ years of related customer service experience • Ability to assist customers on the phone for long periods of time • Must have PC skills with the ability to use/learn current technology • Excellent interpersonal and verbal communication skills required • Bilingual (Spanish) contact center representatives must be able to take phone calls in both languages

🏖️ Benefits

• Health insurance • 401(k) matching • Paid time off • Flexible work arrangements • Professional development opportunities

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