KYC Testing and Production Enablement

🔥 0 minutes ago

🐊 Florida, North Carolina – Remote

🐊 Florida – Remote 🌲 North Carolina – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚨 AML and Financial Crime

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TD

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1855

🏦 Banking

💸 Finance

🛡️ Insurance

💰 Grant on 2023-10

Banking • Finance • Insurance

TD is one of North America's biggest banks offering a wide range of banking services including personal and business banking, insurance, wealth management, and securities. TD is committed to sustainability, diversity, equity, and inclusion, ensuring a supportive and inclusive workplace where employees are empowered to grow. The bank provides various roles and career opportunities across different regions with a focus on community impact and professional development. TD's culture is defined by care and respect, aimed at benefiting their business performance, customers, and communities.

📋 Description

• Support testing, implementation, and production enablement of KYC technology solutions • Serve as a business subject matter expert for designated KYC applications and business processes • Act as a key point of contact between KYC Operations and Change Management teams • Provide guidance on application functionality, business requirements, user impacts, and operational dependencies • Support UAT, system testing, production validation testing, and business readiness activities • Develop, maintain, and execute test scenarios, test cases, and validation plans • Document testing results and identify, track, and help resolve defects • Support release readiness and implementation activities • Assess operational impacts of system changes and enhancements • Escalate issues and risks affecting operational readiness • Track defect remediation and validate fixes • Assist with root-cause analysis and continuous improvement initiatives • Maintain KYC files, data, and documents in accordance with KYC policies, standards, and service-level agreements • Perform customer reviews throughout the customer lifecycle • Prepare records, data, and reviews for auditors and regulators • Provide KYC research, evaluation, operational, reporting, and analytical support • Prepare summaries, communications, reports, and presentations for management, regulators, and stakeholders • Analyze data, emerging regulatory trends, and KYC operations gaps; provide recommendations • Coordinate tracking and reporting of KYC Operations initiatives and programs • Assist in reviewing and updating higher-risk customer information • Manage workload, risks, confidentiality, policies, regulatory guidelines, and AML consistency • Collaborate with FCRM and compliance partners • Keep stakeholders informed about project and activity status • Support knowledge transfer, training, coaching, and guidance within the team

🎯 Requirements

• Undergraduate Degree or equivalent professional work experience • 2+ years of direct experience in financial services or similar industries, including fraud, KYC, AML, sanctions screening, or similar roles for new joiners; alternatively, 6+ years in an unrelated role involving information fluency, investigation, research, or financial services broadly • Internal candidates may qualify through a proven track record of excellence based on metrics or manager discretion • Advanced understanding of products, services, processes, procedures, systems, concepts, and integration points in the specialty area • Ability to independently perform activities end to end • Ability to manage ambiguity and use judgment to troubleshoot and resolve business and operational issues • Ability to interpret and administer policies and implement business process improvements • Ability to make process and capacity-management decisions • Ability to maintain KYC files, data, and documents according to KYC policies, standards, and service-level agreements • Ability to perform customer lifecycle reviews and prepare records for auditors and regulators • KYC research, evaluation, operational, reporting, and analytical capabilities • Ability to analyze data and draw conclusions for program-health reporting • Ability to analyze regulatory trends and recommend enhancements • Ability to identify matters requiring review or escalation • Knowledge of AML and ability to coordinate consistently with FCRM and compliance partners • Ability to exercise discretion with confidential information and manage risk • Ability to communicate status and relevant information to stakeholders • Ability to support knowledge transfer, training, coaching, and guidance

🏖️ Benefits

• Base salary and variable compensation/incentive awards, including potential cash and/or equity incentive awards • Health and well-being benefits • Savings and retirement programs • Paid time off, including Vacation PTO, Flex PTO, and Holiday PTO • Banking benefits and discounts • Career development opportunities • Regular career, development, and performance conversations with a manager • Online learning platform • Mentoring programs • Training and onboarding sessions • Reward and recognition • Workplace accommodations for applicants with disabilities