Mortgage Loan Officer Assistant II

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🗽 New York – Remote

🗽 New York – Remote

💵 $25 - $36 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

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TD

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1855

🏦 Banking

💸 Finance

💰 Grant on 2023-10

Banking • Finance • Insurance

TD is one of North America's biggest banks offering a wide range of banking services including personal and business banking, insurance, wealth management, and securities. TD is committed to sustainability, diversity, equity, and inclusion, ensuring a supportive and inclusive workplace where employees are empowered to grow. The bank provides various roles and career opportunities across different regions with a focus on community impact and professional development. TD's culture is defined by care and respect, aimed at benefiting their business performance, customers, and communities.

📋 Description

• Assists high producing loan officers in the effective and timely completion of loan applications • Actively manages the document collection process from origination to closing • Manages the Mortgage Loan Officers pipeline, including the tracking of all deliverables and updating borrowers on status of the loan • Works with customers to set expectations including but not limited to rate inquiries, third party providers, loan status and other information deemed necessary • Confirms appointments and reviews with customer all documents needed at time of application to ensure efficiency • Facilitates application process by interfacing with customers in taking full or completing partial applications • Discusses products and pricing at the request of, or in the absence of, the loan officer • Reviews files in detail to foreshadow any potential issues related to income and assets and remedies potential issues prior to file being sent to underwriting • Assists in structuring deals to meet underwriting guidelines • Advocates for client file and manages the file through the underwriting escalation process when necessary • Understands TD underwriting guidelines and has the ability to clearly communicate and explain to borrowers • Writes credit memos for loans explaining unique circumstances and clearly summarizes the lending request • Serves as a liaison between Loan Officer and Mortgage Operations, Sales Support • Aids in the development of a customer database in support of the pursuit of new marketing opportunities • Follows up with sales leads on behalf of the MLO utilizing strong verbal or written communication skills • Proactively manages the lead pipeline in concert with the MLO • Establishes strong relationships with the MLO's referral partners independent of the MLO • Assists in other areas as needed

🎯 Requirements

• High School Diploma or GED • 2-3 Years of related experience • Strong understanding of underwriting and mortgage guidelines • Exceptional interpersonal and sales skills for following up with prospective borrowers • Sound knowledge of mortgage lending, products, policies and procedures • Demonstrated computer skills, including proficiency with basic mortgage loan origination systems • Highly developed customer service skills. • Ability to explain complex mortgage information in simple understandable terms • Ability to operate effectively in a dynamic detail oriented environment • Knowledge of mortgage laws and regulations required, including Home Mortgage Disclosure Act, RESPA, and Reg Z • Knowledge of state and federal agency mortgage loan guidelines and regulations • Organized and detail oriented • Ability to effectively prioritize workload and meet deadlines • Ability to maintain confidentiality of sensitive information • Strong communication skills, both verbal and written • Strong computer skills

🏖️ Benefits

• Health and well-being benefits • Savings and retirement programs • Paid time off (including Vacation PTO, Flex PTO, and Holiday PTO) • Banking benefits and discounts • Career development and training programs