Omnichannel Growth Manager

🔥 9 minutes ago

🏖️ New Jersey – Remote

🏖️ New Jersey – Remote

💵 $91k - $136.2k / year

⏰ Full Time

🟠 Senior

🔴 Lead

📈 Growth Marketing

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TD

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1855

🏦 Banking

💸 Finance

💰 Grant on 2023-10

Banking • Finance • Insurance

TD is one of North America's biggest banks offering a wide range of banking services including personal and business banking, insurance, wealth management, and securities. TD is committed to sustainability, diversity, equity, and inclusion, ensuring a supportive and inclusive workplace where employees are empowered to grow. The bank provides various roles and career opportunities across different regions with a focus on community impact and professional development. TD's culture is defined by care and respect, aimed at benefiting their business performance, customers, and communities.

📋 Description

• The Omnichannel Growth Manager oversees the end to end management of assigned products, services and programs including features, benefits and characteristics that meet customer needs and are priced to meet the Bank's profit and loss objectives. • The Product Manager manages a particular product or function supporting in the achievement of a business strategy. • This role acts as a source for innovation led through customer insights and creating a better customer experience with a particular product. • The role is accountable for business results and product sales, working with Acquisition teams to ensure widget and volume targets are met. • Lead the modernization and digitization of customer acquisition programs, transforming traditionally paper-based account opening processes into seamless digital experiences. • Partner with Digital, Marketing, Operations, Compliance, Risk, and Audit teams to design, implement, and scale innovative acquisition solutions. • Drive the development and rollout of digital application journeys, including QR code-enabled account opening experiences. • Manage cross-functional initiatives from concept through execution, ensuring projects are delivered on time and aligned with business objectives. • Serve as the primary project lead across multiple acquisition programs, coordinating stakeholders and facilitating successful implementation. • Monitor and analyze program performance, identifying opportunities to improve customer acquisition outcomes and operational efficiency. • Support the execution of direct mail and digital marketing campaigns by partnering with Marketing teams on strategy, creative reviews, and campaign optimization. • Ensure all customer communications, marketing materials, and disclosures meet regulatory, compliance, and audit requirements. • Identify and mitigate risks throughout the product and program lifecycle while maintaining a strong control environment.

🎯 Requirements

• Undergraduate degree or product management certificate and/or 7+ years relevant experience • Previous Product experience typically required • Advanced knowledge of and ability to conduct product research, product analysis and development, forecasting, pricing, competitive intelligence • Knowledge of current and emerging competitor and market trends • Ability to lead, plan, implement and evaluate program/project activities to ensure completion of product initiatives • Ability to forecast and contribute to strategic direction of the product management function and provide advice to senior leadership • Ability to communicate effectively in both oral and written form • Ability to work collaboratively and build relationships across teams and functions • Ability to work successfully as a member of a team and independently • Ability to exercise sound judgement in making decisions • Ability to analyze, organize and prioritize work while meeting multiple deadlines • Skill in preparing and managing budgets and P&L • Knowledge of and/or skill in using analytical software tools, data analysis methods and reporting techniques • Skill in using computer applications including MS Office • Ability to handle confidential information with discretion.

🏖️ Benefits

• health and well-being benefits • savings and retirement programs • paid time off (including Vacation PTO, Flex PTO, and Holiday PTO) • banking benefits and discounts • career development • reward and recognition