Senior Analyst – Fraud Defect Analysis

Job not on LinkedIn

🔥 2 minutes ago

🐊 Florida, New Jersey, +1 more states – Remote

🐊 Florida – Remote 🏖️ New Jersey – Remote 🌲 North Carolina – Remote

💵 $72.3k - $117.5k / year

⏰ Full Time

🟠 Senior

🧐 Analyst

🦅 H1B Visa Sponsor

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TD

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1855

🏦 Banking

💸 Finance

🛡️ Insurance

💰 Grant on 2023-10

Banking • Finance • Insurance

TD is one of North America's biggest banks offering a wide range of banking services including personal and business banking, insurance, wealth management, and securities. TD is committed to sustainability, diversity, equity, and inclusion, ensuring a supportive and inclusive workplace where employees are empowered to grow. The bank provides various roles and career opportunities across different regions with a focus on community impact and professional development. TD's culture is defined by care and respect, aimed at benefiting their business performance, customers, and communities.

📋 Description

• Lead end-to-end root cause analysis of fraudulent items • Identify fraud defect drivers, control gaps, and improvement opportunities • Develop actionable recommendations to strengthen fraud prevention and detection • Analyze customer, account, and transactional data • Create segmentation and develop fraud rules and strategies while balancing operational and customer impacts • Manage loss targets and customer experience generated by fraud strategies • Monitor and adjust detection strategies • Create management reporting for fraud metrics, strategy performance, and trends • Prepare data and reporting and inform business requirements on products and processes • Maintain ongoing processes and data updates • Act as a subject matter expert in system and project meetings and industry forums • Maintain relationships with Fraud Operations, Risk Management, Product, Retail, Finance, and external vendors • Support the Bank's Customer Service Strategy • Contribute to partner and customer experience improvements • Participate as a team member and contribute to a positive work environment • Provide leadership, training, and guidance to other team members as needed • Communicate project and issue status to the team • Share information and knowledge and learn from others

🎯 Requirements

• Bachelor's degree in a numerate discipline such as Math, Statistics, or Business required • 2-4 years or internships/co-op work experience in an analytical capacity • Experience in fraud management is an asset • Proficiency with SQL required • Knowledge of Knowledge Seeker is an asset • Knowledge of SAS is an asset • Proficiency with Microsoft Office applications • Advanced Excel skills • Strong communication and presentation skills • Ability to develop effective relationships with external and internal business partners • Ability to analyze data and arrive at conclusions • Strong interpersonal skills • Ability to communicate complex analysis in technical and non-technical terms, written and verbally • Ability to take initiative and work independently under tight timelines • Strong team collaboration skills • Ability to manage multiple projects and priorities simultaneously • Ability to work Monday-Friday, 8:00am-5:00pm EST

🏖️ Benefits

• Variable compensation/incentive awards, including eligibility for cash and/or equity incentive awards • Health and well-being benefits • Savings and retirement programs • Paid time off, including Vacation PTO, Flex PTO, and Holiday PTO • Banking benefits and discounts • Career development • Reward and recognition • Regular career, development, and performance conversations • Online learning platform • Mentoring programs • Training and onboarding sessions • Remote work arrangement • Occasional domestic travel