Manager, Gift Operations

🔥 12 hours ago

🇺🇸 United States – Remote

💵 $26 - $41 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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Teach For America

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1990

📚 Education

🤝 Non-profit

🌍 Social Impact

💰 $3.7M Grant on 2017-11

Education • Non-profit • Social Impact

Teach For America is an education-focused organization dedicated to ensuring that every young person receives a relevant, engaging education and has the opportunity to choose their own future. Through its teacher corps, Ignite Fellowship, and alumni programs, it builds transformational relationships between students and educators, fostering leadership and social change. TFA aims to impact students in under-resourced communities by recruiting and training teachers, prioritizing diversity, and tackling educational inequities.

📋 Description

• Process wire, check, third-party, and credit card donations, ensuring accurate and timely entry into TFACT, Teach For America’s customized Salesforce instance • Manage a portfolio of fundraising teams and communicate about gift monitoring, gift documentation, revenue data quality, and tax acknowledgements • Provide flexible gift-processing capacity outside the assigned portfolio as needed • Ad hoc tax-acknowledge complex and/or event-related gifts • Ensure accurate and thoughtful tax receipts are sent after receipt of gifts • Respond to fundraiser and donor inquiries about specific tax receipts • Support updates to the Classy online giving platform • Support fundraising teams with donation experiences at events and revenue data quality • Contribute to strong revenue data quality practices across the Development team • Participate in the Annual Gift Report/Review process • Provide additional operations support to the FundOps team • Answer donor inquiries through donations@ and assist online donors managing donations and user profiles in Classy • Communicate GiftOps updates, policies, and data quality items to fundraising teams • Participate in GiftOps-related enterprise-wide trainings • Participate in Fundraising Operations, Development, and Revenue Accounting team meetings • Participate in discussions about team culture, core values, and diversity, equity, and inclusiveness • Engage in Elevate to drive performance and learning • Participate in organization-wide, D-Team, or FundOps special projects • Participate in Corps Member interviews with the Admissions Team

🎯 Requirements

• Bachelor’s degree required • 3+ years prior relevant experience working in operations • Excellent verbal and written communication skills • Exceptional client-service orientation • Ability to build strong partnerships with client and partner teams • Proven ability to thrive in a deadline driven environment • Strong collaborative spirit and ability to work with others while driving projects independently • Ability to organize, prioritize, track, and manage workflow, goals, and resources • Exquisite attention to detail and organizational skills • Skilled in using logic and data to make decisions while performing tasks • Experience with Microsoft Excel, Microsoft Word and/or Google Sheets and Google Docs • Previous experience working with revenue data preferred • Previous experience with Salesforce or other CRM preferred

🏖️ Benefits

• Flexible/remote home office work arrangement • Limited travel for team meetings • Most interactions conducted virtually

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