Customer Consultant

Job not on LinkedIn

🔥 22 hours ago

🐊 Florida – Remote

🐊 Florida – Remote

💵 $28 - $51 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

💼 Consultant

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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TCI (Teachers' Curriculum Institute)

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1998

📚 Education

Education

TCI (Teachers' Curriculum Institute) is a provider of interactive and comprehensive curriculum resources and programs designed for K-12 science and social studies education across the United States. TCI's programs aim to engage students through hands-on and inquiry-based learning experiences that incorporate both print and digital materials. These curricula are aligned with the Next Generation Science Standards and state-specific standards for social studies, offering tools that support teachers in delivering dynamic and effective educational experiences. TCI integrates seamlessly with existing educational systems and supports diverse classrooms through adaptable and differentiated instructional materials.

📋 Description

• Respond to inbound cases and phone calls and guide customers through the purchasing process • Support educational decision-makers by uncovering needs and matching TCI products to those requirements • Promote and sell TCI’s programs through email communication, phone calls, customer meetings, and product demonstrations • Foster renewals by supporting existing customers' usage of TCI products, providing ongoing support, and uncovering opportunities to expand implementation to additional grade levels • Assist customers with purchasing decisions by providing expertise on past purchases, sending samples, creating quotes, and following up on sales opportunities • Leverage Salesforce, NetSuite, Domo, and Google Suite tools for organization and tracking • Collaborate with remote teams nationwide to achieve time-sensitive goals during busy seasons • Provide ongoing trainings and presentations to support current Florida customers with implementation of TCI materials

🎯 Requirements

• Experience using TCI materials in an educational setting within the state of FL • Excellent interpersonal, verbal, and written communication skills; ability to clearly explain complex issues and actively listen to concerns • Strong presentation and sales skills; comfortable conducting meetings virtually • Detail-oriented with proven troubleshooting abilities • Organized self-starter able to prioritize effectively, manage multiple projects, and meet urgent requests • Ability to work independently from a home office • Reliable internet access required • Ability to travel up to 20%, with heavier travel during peak Professional Development sessions and conference seasons • Must have a valid driver's license • Able to lift and carry up to 25 pounds

🏖️ Benefits

• Training to work with world-class business systems like NetSuite, Salesforce, and Domo • Opportunities to grow professionally within an innovative EdTech company • Collaborative team environment focused on skill development and career advancement • Medical, dental, and vision benefits • 401k benefits • PTO • Bonus eligibility • Generous incentive plan