Instructional Designer, Technical Writer – Project Based

Job not on LinkedIn

🔥 2 minutes ago

🇺🇸 United States – Remote

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

🔏 Technical Writer

👻 Ghost score 14%

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Logo of Teamficient

Teamficient

11 - 50 employees

Founded 2020

📦 Logistics

📣 Marketing

✈️ Travel

Logistics • Marketing • Travel

Teamficient is a woman- and minority-owned company that provides managed remote-office solutions and dedicated virtual assistants to businesses. They supply trained, bilingual remote professionals and managed teams with US-based account managers, offering services such as administrative support, customer support, bookkeeping, technical support, and specialty support for driving schools and healthcare practices (including EHR support, patient scheduling, prescription coordination, and HIPAA/privacy training). Teamficient operates managed remote call centers, emphasizes training and security, and offers month-to-month engagements to help businesses scale and offload routine tasks.

📋 Description

• Define content/documentation standards and a repeatable development workflow • Convert source material into structured modules, lessons, objectives, and assessments for course content • Create step-by-step SOPs with roles, systems, inputs/outputs, and escalation points • Use AI to accelerate drafting while maintaining human review and quality control • Identify processes that benefit from video walkthroughs and recommend a production workflow • Develop reusable templates and prompts • Establish review, versioning, and update procedures • Execute the full project scope independently, with IT touchpoints and management check-ins as needed • Submit an RFQ with the proposed approach, timeline, hours, and cost

🎯 Requirements

• Strong instructional design and/or technical writing experience • Hands-on use of AI/LLM tools for content generation • Ability to interview stakeholders and translate workflows/subject matter into clear, structured content • Familiarity with Mindsmith, Synthesia, or comparable AI content/video-authoring tools • LMS implementation or documentation-governance experience • Portfolio of relevant, comparable work • RFQ covering proposed work, approach, inclusions/exclusions, estimated timeline and hours, total and recurring costs, required TeamFicient inputs, risks, limitations, and assumptions • Willingness to sign an NDA and Project Agreement before receiving full project details and credentials • Willingness to undergo a background check

🏖️ Benefits

• Fully remote work culture • Autonomy, flexibility, and trust • International exposure and collaboration with a multicultural team • Global career growth and learning across cultures and continents

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