Senior Program Manager

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Logo of Robbins-Gioia

Robbins-Gioia

51 - 200 employees

Founded 1980

🏛️ Government

☁️ SaaS

🏢 Enterprise

Government • SaaS • Enterprise

Robbins-Gioia is a consulting and technology firm that delivers purpose-built solutions for complex, mission-critical programs across business and government clients. The company offers software products (the Jaguar® Family of Advanced Scheduling Tools—JFAST™—and OpticsMRO™) for planning, scheduling, and MRO optimization, along with managed services and enterprise delivery capabilities to support modernization and transformation. Robbins-Gioia emphasizes proven methods (Lean, Six Sigma, Agile, Theory of Constraints) and outcome-focused, collaborative engagements to improve program performance and operational efficiency.

📋 Description

• Provide day-to-day leadership of the program team to drive performance, accountability, and mission success • Serve as the single point of contact (POC) for the government, ensuring consistent, transparent, and proactive communication • Exercise executive oversight for contractual, strategic, and operational decision-making, aligned with customer goals • Monitor and report on QA, program milestones, schedules, etc. • Manage the implementation and administration of information systems and equipment in accordance with organizational policies and goals • Administers internal procedures and guidelines to diagnose and resolve technical issues across different systems and technologies, including hardware, software, and networks • Oversees the analysis of business needs and selects IT hardware and software products to support internal business processes • Develops detailed documentation of methodologies, processes, and specifications of an organization’s IT systems and assists with the planning of the organization’s IT roadmap • Allocates resources and oversees departmental budget to support and manage IT projects through the entire lifecycle • Manages through subordinate managers and professionals in larger groups of moderate complexity • Provides input to strategic decisions that affect the functional area of responsibility • Resolve issues arising from operations that require coordination with other departments

🎯 Requirements

• Bachelor’s Degree in related field • 10+ years of Program Management experience • Program Management Certification • Ability to obtain a NACI • Strategic Roadmap Development: Ability to translate business objectives into a multi-year technology strategy. • Stakeholder Influence: Navigating complex organizational hierarchies to gain buy-in from C-suite executives and department heads. • Change Management: Leading the organization through the cultural and operational shifts that come with new technology implementations. • Conflict Resolution: Mediating between competing priorities of different project teams. • SDLC Mastery: Deep understanding of Software Development Life Cycles, including Agile, Waterfall, and Hybrid methodologies. • IT Infrastructure & Architecture: High-level knowledge of cloud computing (AWS/Azure/GCP), cybersecurity frameworks, and data integration. • Quality Assurance (QA) Oversight: Ensuring that the cumulative output of all projects meets enterprise-grade standards. • Risk Mitigation: Identifying "red flags" across multiple projects before they become program-level failures. • Resource Forecasting: Balancing human capital across various workstreams to prevent burnout and bottlenecks. • Data-Driven Reporting: Using tools like Jira, ServiceNow, or Power BI to provide transparent, real-time status updates to the organization.

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