Account Coordinator

🔥 0 minutes ago

⚔️ Virginia – Remote

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💵 $48k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

💰 Account Manager

👻 Ghost score 8%

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Logo of Team Velocity

Team Velocity

201 - 500 employees

Founded 2005

📣 Marketing

💼 Consulting

🚘 Automotive

Marketing • Consulting • Automotive

Team Velocity is a leading marketing technology provider specializing in the automotive industry. Their platform, Apollo Ads, integrates intelligent marketing technology that allows automotive dealers to effectively advertise their vehicles and engage consumers throughout the ownership lifecycle. By providing personalized, payment-driven offers and seamless online experiences, Team Velocity empowers dealerships to enhance customer loyalty and increase sales, service retention, and trade-ins.

📋 Description

• Attain working knowledge of Team Velocity's processes, account management, integrated strategies, and proprietary Apollo technology platform • Assist with Customer Success documents, including meeting agendas, reporting decks, and client communications • Participate in and document client meetings and conference calls • Maintain communication with Account Teams regarding deliverable status and work in progress • Assist with resolving client questions and needs in a timely manner • Problem-solve production issues and errors, escalating issues as needed • Understand client goals and organize deliverables to support productive campaign results • Update and maintain clients' Consumer Portals • Maintain knowledge of compliance and co-op requirements for Ford and Lincoln programs • Support the Account Management team with additional tasks • Work ahead on known client deliverables • Help maintain client relationships and identify client risks or opportunities to support 100% client retention • Learn client accounts and understand their Perfect Market • Develop understanding of the automotive industry, company culture, products, services, strategic communication planning, and integrated marketing strategies • Exercise proactive daily communications with colleagues and clients • Seek ways to add value to the client/agency relationship

🎯 Requirements

• Bachelor's degree in Marketing, Advertising, Communications, or related field • 0–2 years of professional experience • Agency experience preferred • Automotive Agency, Automotive In-House Marketing and/or Customer Service experience preferred • Proficient in Microsoft Office • Extremely organized, task and detail-oriented • Critical thinking ability • Exceptional communication skills, including writing, listening, and clear, concise, professional articulation • Demonstrated ability to proactively take ownership of projects • Ability to establish priorities and objectives • Flexibility in a fast-paced, ever-changing environment • Ability to maintain focus and constructive behavior under pressure • Must reside within the continental U.S.; Eastern or Central time zones highly preferred

🏖️ Benefits

• Variable opportunity • Medical benefits • Dental benefits • Vision benefits • 401(k) matching • Wellness benefits

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