Call Center Representative

🔥 54 minutes ago

🐊 Florida – Remote

🐊 Florida – Remote

💵 $16 / hour

⏳ Contract/Temporary

🟢 Junior

📞 Call Center Representative

🚫👨‍🎓 No degree required

👻 Ghost score 0%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Just posted.
• Jobs at this company usually fill in 21 days.

Apply Now

Find Similar Remote Jobs

TEKsystems

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1983

💼 Consulting

🎯 Recruiter

🏢 Enterprise

Consulting • Recruitment • Enterprise

TEKsystems is a global IT and business services firm that provides technology consulting, talent solutions, managed services and workforce recruitment to enterprise clients. The company delivers cloud, digital and data services (including AI/ML and automation), application innovation, Agile/DevOps transformation, technology operations and digital experience work, and operates large-scale talent and managed service programs. TEKsystems works across industries (financial services, healthcare, public sector, telecommunications, retail/manufacturing, energy and more), maintains technology partnerships with major cloud and software providers, and reports more than $7B in annual revenue and 100+ locations worldwide.

📋 Description

• Learn and maintain working knowledge of current products and services offered by the company • Answer inbound calls, outbound calls, and emails in a timely manner • Document all call information according to standard operating procedures • Answer questions about products, services, retail stores, general service line information, and other customer needs • Process orders, route calls to appropriate resources, and follow up on customer calls • Obtain, analyze, and verify referral information • Create orders and schedule patients to receive doctor-ordered equipment • Educate patients about their financial responsibility when applicable • Review required documentation for accuracy • Process, verify, and/or submit documentation and orders • Complete insurance verification to determine eligibility, coverage, co-insurances, and deductibles • Obtain pre-authorization when required and process physician orders to insurance carriers for approval and authorization

🎯 Requirements

• 1+ years of call center experience • Experience with Microsoft Office • Experience taking inbound calls • Experience in a health care role is ideal • Ability to learn and understand the entire front-end process for patient services • Knowledge of call center, customer service, medical, healthcare, and insurance processes

🏖️ Benefits

• Medical, dental & vision • Critical Illness, Accident, and Hospital coverage • 401(k) Retirement Plan with pre-tax and Roth post-tax contributions • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short- and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume