Health Plan Specialist – Medicare

🔥 0 minutes ago

🌵 Arizona, Florida, +14 more states – Remote

🌵 Arizona – Remote 🐊 Florida – Remote 🌽 Illinois – Remote 🌾 Iowa – Remote 🌪️ Kansas – Remote 🐎 Kentucky – Remote 🌾 Nebraska – Remote 🌾 North Dakota – Remote 🌪️ Oklahoma – Remote 🚗 Michigan – Remote ❄️ Minnesota – Remote 🏰 Missouri – Remote 🗿 South Dakota – Remote 🎸 Tennessee – Remote ⚔️ Virginia – Remote 🧀 Wisconsin – Remote

💵 $21 - $22 / hour

⏳ Contract/Temporary

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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TEKsystems

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1983

💼 Consulting

🎯 Recruiter

🏢 Enterprise

Consulting • Recruitment • Enterprise

TEKsystems is a global IT and business services firm that provides technology consulting, talent solutions, managed services and workforce recruitment to enterprise clients. The company delivers cloud, digital and data services (including AI/ML and automation), application innovation, Agile/DevOps transformation, technology operations and digital experience work, and operates large-scale talent and managed service programs. TEKsystems works across industries (financial services, healthcare, public sector, telecommunications, retail/manufacturing, energy and more), maintains technology partnerships with major cloud and software providers, and reports more than $7B in annual revenue and 100+ locations worldwide.

📋 Description

• Handle 50-70 inbound customer calls daily during peak enrollment periods • Assist Medicare members with benefits, enrollment, billing, and coverage questions • Research and resolve member concerns from start to finish • Accurately document interactions and case details • Utilize multiple computer applications and resources simultaneously • Provide timely follow-up and thorough issue resolution • Deliver professional and empathetic customer service • Collaborate with team members and support organizational goals • Participate in virtual meetings and training sessions

🎯 Requirements

• High School Diploma or GED • Minimum of 2 years of call center experience • Experience in Medicare, health insurance, healthcare customer service, or call center support • Strong customer service skills • Ability to multitask across multiple systems and screens • Reliable attendance history • Ability to work independently in a remote environment • Must reside in AR, AZ, FL, GA, IA, IL, KS, KY, MI, MN, MO, ND, NE, OK, SD, TN, VA, or WI • Dedicated, professional workspace free from distractions • Hardwired internet connection; Wi-Fi, hotspots, and satellite internet are not permitted • Ability to connect directly to company equipment via Ethernet cable • Stable internet with download speed of 25 Mbps or higher, upload speed of 5 Mbps or higher, and ping less than 100 ms • Ability to be on camera for meetings and training • Willingness to use company-provided equipment • Flexible availability required Monday-Friday between 8:00 AM and 9:00 PM CST

🏖️ Benefits

• 100% remote opportunity • Company-provided equipment, including dual monitors and headset • Medical, dental & vision • Critical Illness, Accident, and Hospital coverage • 401(k) Retirement Plan with pre-tax and Roth post-tax contributions • Voluntary Life & AD&D insurance for the employee and dependents • Short- and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) • Consistent Monday-Friday schedule • Opportunity to gain experience with a leading health insurance organization • Virtual meetings and training sessions