Health Plan Specialist

🔥 21 hours ago

❄️ Minnesota – Remote

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💵 $21 / hour

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

👻 Ghost score 0%

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Logo of TEKsystems

TEKsystems

10,000+ employees

Founded 1983

💼 Consulting

🎯 Recruiter

🏢 Enterprise

Consulting • Recruitment • Enterprise

TEKsystems is a global IT and business services firm that provides technology consulting, talent solutions, managed services and workforce recruitment to enterprise clients. The company delivers cloud, digital and data services (including AI/ML and automation), application innovation, Agile/DevOps transformation, technology operations and digital experience work, and operates large-scale talent and managed service programs. TEKsystems works across industries (financial services, healthcare, public sector, telecommunications, retail/manufacturing, energy and more), maintains technology partnerships with major cloud and software providers, and reports more than $7B in annual revenue and 100+ locations worldwide.

📋 Description

• Take inbound Medicare calls for a health insurance client during open enrollment • Guide callers through their Medicare benefits • Answer callers’ questions • Support the client’s open-enrollment staffing ramp • Handle approximately 50–70 inbound calls per day, with 70 being the absolute high end and not the norm

🎯 Requirements

• Experience, qualifications, skills, and relevant job knowledge may affect compensation • Empathy and patience when assisting an elderly population • Ability to explain Medicare benefits and answer questions • Ability to handle inbound calls, typically 50–70 per day • Must be based out of Minneapolis, Minnesota, for this contract-to-hire position

🏖️ Benefits

• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

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