Inside Sales Manager

🔥 1 hour ago

🌴 South Carolina – Remote

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💵 $44 - $48 / hour

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

⬇️ Inside Sales

👻 Ghost score 0%

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Logo of TEKsystems

TEKsystems

10,000+ employees

Founded 1983

💼 Consulting

🎯 Recruiter

🏢 Enterprise

Consulting • Recruitment • Enterprise

TEKsystems is a global IT and business services firm that provides technology consulting, talent solutions, managed services and workforce recruitment to enterprise clients. The company delivers cloud, digital and data services (including AI/ML and automation), application innovation, Agile/DevOps transformation, technology operations and digital experience work, and operates large-scale talent and managed service programs. TEKsystems works across industries (financial services, healthcare, public sector, telecommunications, retail/manufacturing, energy and more), maintains technology partnerships with major cloud and software providers, and reports more than $7B in annual revenue and 100+ locations worldwide.

📋 Description

• Lead a high-performing inside sales organization driving direct and assisted e-commerce revenue • Own performance across agent-placed orders and downstream self-service purchases within a seven-day attribution window • Improve EBITDA margins by coaching bulk sales, cross-selling, and value-added services • Operationalize trigger-based routing for high-value carts, multi-SKU landscaping projects, and browse abandonment • Design, scale, and monitor outbound SMS and phone campaigns • Oversee Save the Sale playbooks for logistics delays and stockouts • Coach, mentor, and performance-manage the CX Sales Team Lead • Standardize daily and weekly operating rhythms, stand-ups, coaching guides, and incentive programs • Partner with consultants and quality assurance teams on A/B testing scripts, objection handling, and follow-up cadences • Collaborate with analytics and technology stakeholders to refine sales processes and customer experience

🎯 Requirements

• 5+ years of inside sales management, e-commerce sales leadership, or consultative retail sales operations experience • 2–3 years of sales leadership experience with responsibility for team performance and outcomes • 5 total years of B2B sales experience, with a strong focus on consultative, relationship-based selling • Proven experience managing a tiered team, including supervisors or team leads • Hands-on project management experience testing, integrating, and launching third-party partnerships or field-service operations • Experience utilizing advanced business intelligence and customer relationship management reporting tools • Experience monitoring pipelines, tracking multi-touch attribution, and executing A/B testing • Expert-level knowledge of consultative, relationship-focused sales techniques, objection-handling, and trigger-based outbound sequencing • Experience in a direct-to-consumer or B2B2C environment • Ability to balance tactical floor management with strategic roadmapping, resource planning, and third-party vendor management • Demonstrated ability to lead a team in an e-commerce sales environment • Strong background in sales management, inside sales, customer service, and sales support • Ability to work Monday through Friday, 9:00 a.m. to 5:00 p.m. Eastern Time • Residence/work eligibility within the United States, subject to state restrictions

🏖️ Benefits

• Medical, dental & vision • Critical Illness, Accident, and Hospital coverage • 401(k) Retirement Plan with pre-tax and Roth post-tax contributions • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

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