Member Services Representative

🔥 2 minutes ago

🤠 Texas – Remote

🤠 Texas – Remote

💵 $19 - $22 / hour

⏳ Contract/Temporary

🟢 Junior

🚫👨‍🎓 No degree required

👻 Ghost score 0%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Just posted.
• Jobs at this company usually fill in 21 days.

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TEKsystems

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1983

💼 Consulting

🎯 Recruiter

🏢 Enterprise

Consulting • Recruitment • Enterprise

TEKsystems is a global IT and business services firm that provides technology consulting, talent solutions, managed services and workforce recruitment to enterprise clients. The company delivers cloud, digital and data services (including AI/ML and automation), application innovation, Agile/DevOps transformation, technology operations and digital experience work, and operates large-scale talent and managed service programs. TEKsystems works across industries (financial services, healthcare, public sector, telecommunications, retail/manufacturing, energy and more), maintains technology partnerships with major cloud and software providers, and reports more than $7B in annual revenue and 100+ locations worldwide.

📋 Description

• Assist members with account maintenance • Handle debit card requests • Process disputes and deposits • Respond to transaction-related inquiries • Handle 75–100 calls daily in a high-volume environment • Complete 8 weeks of paid training • Work an assigned permanent shift, which cannot be changed during the contract • Work scheduled weekends

🎯 Requirements

• 6+ months of customer service experience • Comfortable with high-volume inbound calls • Private high-speed internet required • Strong communication and computer skills • Minimum typing speed of 40 WPM • Able to work in a fast-paced environment and learn new systems quickly • Must live within 60 miles of North Richland Hills, TX 76180 • Schedule will include weekends • Compliance screening required

🏖️ Benefits

• Medical, dental & vision • Critical Illness, Accident, and Hospital coverage • 401(k) Retirement Plan with pre-tax and Roth post-tax contributions • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) • 8 weeks paid training • Contract-to-hire opportunity based on performance and business need

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