Patient Assistance Counselor

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🔥 0 minutes ago

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TEKsystems

10,000+ employees

Founded 1983

💼 Consulting

🎯 Recruiter

🏢 Enterprise

Consulting • Recruitment • Enterprise

TEKsystems is a global IT and business services firm that provides technology consulting, talent solutions, managed services and workforce recruitment to enterprise clients. The company delivers cloud, digital and data services (including AI/ML and automation), application innovation, Agile/DevOps transformation, technology operations and digital experience work, and operates large-scale talent and managed service programs. TEKsystems works across industries (financial services, healthcare, public sector, telecommunications, retail/manufacturing, energy and more), maintains technology partnerships with major cloud and software providers, and reports more than $7B in annual revenue and 100+ locations worldwide.

📋 Description

• Provide high-quality customer service to patients and healthcare providers regarding specialty prescriptions. • Review and process patient applications, including insurance investigations and financial assessments. • Communicate outcome statuses clearly and professionally to patients and providers. • Maintain compliance with all program guidelines and confidentiality standards.

🎯 Requirements

• Insurance verification and prior authorization expertise (5+ years) • Experience with working denied claims for commercial and government payors (5+ years) • Call center experience (5+ years). • High school diploma or equivalent. • A secure, private location to work from daily with fast and secure internet access.

🏖️ Benefits

• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

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