Senior UX Researcher

Job not on LinkedIn

🔥 10 minutes ago

🌲 Oregon – Remote

🌲 Oregon – Remote

💵 $80 - $85 / hour

⏳ Contract/Temporary

🟠 Senior

🧬 Research Scientist

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TEKsystems

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1983

💼 Consulting

🎯 Recruiter

🏢 Enterprise

Consulting • Recruitment • Enterprise

TEKsystems is a global IT and business services firm that provides technology consulting, talent solutions, managed services and workforce recruitment to enterprise clients. The company delivers cloud, digital and data services (including AI/ML and automation), application innovation, Agile/DevOps transformation, technology operations and digital experience work, and operates large-scale talent and managed service programs. TEKsystems works across industries (financial services, healthcare, public sector, telecommunications, retail/manufacturing, energy and more), maintains technology partnerships with major cloud and software providers, and reports more than $7B in annual revenue and 100+ locations worldwide.

📋 Description

• Conduct lightweight discovery to validate key user segments and contexts across field, internal sales, and partner workflows • Translate research findings into practical personas, user needs, shared language, and success measures • Perform usability and heuristic evaluations of priority tools and workflows • Deliver concise, prioritized recommendations for Experience Design and TxR • Run rapid concept tests, moderated and unmoderated usability sessions, and prototype tests aligned to delivery timelines • Provide evidence-based guidance to prevent rework and validate launch readiness • Create insight briefs, opportunity statements, experience principles, and acceptance-criteria inputs • Partner with designers on flows, patterns, and design-system decisions • Collaborate with Adoption Experience to identify confidence, readiness, and behavior-change risks • Inform messaging, readiness activities, and reinforcement loops using user sentiment and barriers • Establish a lightweight research cadence and reusable Confluence repository • Define research intake and prioritization aligned to internal sales priorities

🎯 Requirements

• Strong applied qualitative research skills, including interviewing, contextual inquiry, diary, and intercept methods • Ability to plan and run usability studies with prototypes and live tools • Ability to synthesize rapidly and produce concise insight briefs and prioritized friction points • Ability to work credibly with business partners and technology teams • Clear, crisp storytelling and executive-ready communication • Comfortable partnering with designers to turn insights into flows, patterns, and decision criteria • Ability to maintain a research repository and decisions in Confluence and coordinate work in Jira • Preferred: experience researching field-enablement tools, CRM/Salesforce workflows, or distributed/field user populations • Preferred: familiarity with design systems • Preferred: comfort with mixed methods, including surveys and analytics-informed research • Expert-level experience

🏖️ Benefits

• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)