ADA Leave Specialist

Job not on LinkedIn

🔥 12 hours ago

🌵 Arizona, Connecticut, +4 more states – Remote

🌵 Arizona – Remote 🦌 Connecticut – Remote 🐊 Florida – Remote 🥔 Idaho – Remote 🌽 Illinois – Remote 🌾 Iowa – Remote

💵 $19 - $21 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

👻 Ghost score 0%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Teleperformance

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1978

📣 Marketing

📦 Logistics

🏥 Healthcare

Marketing • Logistics • Healthcare

Teleperformance is a global leader in customer experience management and digital integrated business services. They operate in various locations, including Spain, where they offer job opportunities in cities like Barcelona, Madrid, and Seville. The company is renowned for providing excellent career growth opportunities and has job categories that include Customer Service, Business Development, Marketing, Sales, Human Resources, and more. Teleperformance is committed to employee experience and cultural diversity, with vacancies for multilingual professionals, reflecting its global presence and multicultural team environment. They emphasize using technology and data privacy in delivering their services, ensuring tailored and effective business solutions for their clients.

📋 Description

• Interpret and communicate company policies and practices regarding Leave of Absence, ADA, and religious accommodations • Educate employees and managers on applicable policies and practices • Act as the main point of contact for employees regarding ADA and religious accommodation requests • Engage in the interactive accommodation process • Document, implement, and communicate final determinations as appropriate • Serve as a subject matter expert for Federal and State accommodation and benefit regulations and guidelines • Track ADA accommodation end dates and engage with employees regarding next steps • Assist with payroll inquiries related to paid time off policies and procedures • Assist with annual local, state, and Federal audit requirements • Update systems to follow state and Federal paid time off laws • Respond to ADA and Leave inquiries within established SLAs • Document cases reported inside and outside the case management system within standard SLAs • Support other HR departments with TP Client and Workday ticket volume

🎯 Requirements

• Bachelor’s degree in business or HR Related preferred • Experience supporting call center / contact center environment • 2+ years of experience working in Human Resources with an emphasis on Employee Relations and Investigations • Experience leading multiple, concurrent, high-priority employee relations activities with a focus on providing clear guidance and timely and consistent execution • Ability to review concerns holistically, anticipate potential issues and diagnose the root cause through active listening and conscientious inquiry • Ability to partner with appropriate teams to drive resolution • Effective in detailing and documenting case notes, investigation summaries, and correspondence with employees and partners • Ability to work both autonomously and as a team while developing strong professional relationships with peers, managers, executives, and cross-functional teams across diverse organizations • Excellent verbal and written communication skills • Solid understanding of and capability to communicate about Federal, state, and local regulations; ADA, FMLA, Leave of Absence procedures, religious accommodations, and pregnancy accommodations • Absolute commitment to TP USA Values • Process Excellence • Collaboration • Communication • Emotional Intelligence • Open-Mindedness • Critical Thinking • Solution Orientation • Entrepreneurship • AI Proficiency • Data Literacy

🏖️ Benefits

• Comprehensive health benefits, which may include medical, vision, and dental • Employment Assistance Programs • Health and personal time off (HPT) • Leave programs as eligible • Competitive 401(K) plans • Life insurance • Supplemental medical coverage • Critical care insurance • Pet insurance • FSA plans • Retailer discounts • Career advancement opportunities • Inclusive and diverse workplace culture • Support for active-duty service members, veterans, and military families

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