Licensed Insurance Representative

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🔥 0 minutes ago

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Logo of Teleperformance

Teleperformance

10,000+ employees

Founded 1978

🤝 B2B

🎯 Recruiter

B2B • Business Services • Recruitment

Teleperformance is a global leader in customer experience management and digital integrated business services. They operate in various locations, including Spain, where they offer job opportunities in cities like Barcelona, Madrid, and Seville. The company is renowned for providing excellent career growth opportunities and has job categories that include Customer Service, Business Development, Marketing, Sales, Human Resources, and more. Teleperformance is committed to employee experience and cultural diversity, with vacancies for multilingual professionals, reflecting its global presence and multicultural team environment. They emphasize using technology and data privacy in delivering their services, ensuring tailored and effective business solutions for their clients.

📋 Description

• Serve as primary point of contact for clients • Manage inbound and outbound communications with professional excellence • Resolve inquiries efficiently for positive customer experience • Connect with customers via phone/email/chat/social media • Respond to requests for assistance and processing payments • Track call related information for auditing and reporting • Provide feedback on call issues and upsell when required

🎯 Requirements

• Possess home state Life & Health Insurance License • High School Diploma or equivalent • Minimum of 6 months of customer service experience • Must be 18 years of age or older • Ability to type at least 25 words per minute • Comfortable with desktop computer systems and general knowledge of Windows-based systems • Customer service and/or sales experience preferred • College degree preferred but not required

🏖️ Benefits

• Comprehensive health benefits including medical, vision, and dental • Employment Assistance Programs for mental health and well-being • Health and personal time off (HPT) and leave programs • Competitive 401(K) plans • Life insurance and supplemental medical coverage • Critical care insurance and pet insurance • Flexible work arrangements and retailer discounts

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