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Health Informatics Solution Coordinator – Lead

🕒 September 26

🌾 Iowa – Remote

infoinfo

⏰ Full Time

🟠 Senior

Where this job comes from

Posted on Telligen's careers page, not through a job board

First seen by Remote Rocketship September 26

Still open on Telligen's site. Checked 1 hour ago.

Logo of Telligen

Telligen

501 - 1000 employees

Founded 1978

🏥 Healthcare

🛡️ Insurance

⚕️ Healthcare Insurance

Healthcare • Insurance • Healthcare Insurance

Telligen is a trusted partner for U. S. government health agencies, state Medicaid agencies, self-funded employer and Taft-Hartley health plans, and managed care organizations. The company aims to improve health outcomes for millions of people nationwide through proven health management solutions and healthcare expertise. Telligen provides quality improvement, data analytics, quality measures, program management, and health information technology solutions to federal and state health agencies and national programs. It also offers utilization management, care management, and wellness solutions for health plans and employers. Their work includes efforts as a Quality Innovation Network-Quality Improvement Organization and a Hospital Quality Improvement Contractor across multiple states. Telligen has received Population Health Program Accreditation for its expertise in population health management.

📋 Description

• Provide operational support to technical assistance programs of national scope • Collaborate with all entities involved in programs to design and develop products or services supporting contract deliverables • Oversee program activities, timeliness, and internal quality control standards • Communicate efficiently and effectively with project teams • Provide direction to internal and/or project teams • Provide status reports and resolve issues promptly • Research and resolve issues to the customer’s satisfaction • Create, update, review, and distribute accurate documentation following established processes and 508 compliance requirements • Conduct final document reviews before Manager approval • Perform client needs analysis and assessment • Manage client expectations and relationships • Oversee daily activities to ensure programs and services meet client expectations • Interact with customers, partners, and other contractors to complete tasks successfully • Coordinate with managers to align client expectations with contract requirements • Assist management by assigning and reviewing tasks, developing processes, and coaching and training staff

🎯 Requirements

• Four-year degree in business, Information Systems, health care, and/or equivalent training and/or experience • 7-10 years’ experience in a related field • Demonstrated experience in health informatics or portfolio oversight • 2-3 years’ client/customer management experience managing and owning client expectations and relationships • 3-5 years’ experience leading professional or support staff • Demonstrated experience with a health-related system and/or corporate systems • Advanced knowledge and experience working with Windows, all Microsoft Office products, and other PC-based software products • Intermediate knowledge and experience working with database applications, data trending/graphics and reporting tools • Intermediate knowledge and experience with data collection techniques, basic data analysis and graphic representation of data • Active Enterprise User Administration (EUA) ID required, or completion of required training and obtaining an EUA ID • Positions working on specific contracts may require U.S. Citizenship • Telligen will not provide sponsorship for work authorization now or in the future

🏖️ Benefits

• 100% employee-owned company with employees sharing in company success • Equal Opportunity Employer • Reasonable accommodations during the employment process • Human-reviewed application screening • Full-time employment

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