Health Informatics Solution Coordinator – Lead

🔥 10 minutes ago

⛰️ Colorado, Maryland – Remote

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💵 $93k - $115k / year

⏰ Full Time

🟠 Senior

🦅 H1B Visa Sponsor

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Logo of Telligen

Telligen

501 - 1000 employees

Founded 1978

🏥 Healthcare

🛡️ Insurance

⚕️ Healthcare Insurance

Healthcare • Insurance • Healthcare Insurance

Telligen is a trusted partner for U. S. government health agencies, state Medicaid agencies, self-funded employer and Taft-Hartley health plans, and managed care organizations. The company aims to improve health outcomes for millions of people nationwide through proven health management solutions and healthcare expertise. Telligen provides quality improvement, data analytics, quality measures, program management, and health information technology solutions to federal and state health agencies and national programs. It also offers utilization management, care management, and wellness solutions for health plans and employers. Their work includes efforts as a Quality Innovation Network-Quality Improvement Organization and a Hospital Quality Improvement Contractor across multiple states. Telligen has received Population Health Program Accreditation for its expertise in population health management.

📋 Description

• Provide operational support to technical assistance programs of national scope • Collaborate with entities involved in programs to design and develop products or services supporting contract deliverables • Oversee program activities, timeliness, and internal quality control standards • Communicate efficiently and effectively with project teams • Provide direction to internal and/or project teams, deliver status reports, and resolve issues • Research and resolve issues using relevant knowledge and expertise • Create, update, review, and distribute accurate documentation following established processes and 508 compliance standards • Perform final document review before Manager review and approval • Conduct client needs analysis and assessment • Manage client expectations and relationships • Oversee daily activities to ensure programs and services meet or exceed client expectations • Interact with customers, partners, and other contractors to ensure successful task completion • Coordinate with managers to align client expectations with contract-specific requirements • Assist management in leading teams by assigning and reviewing tasks, developing processes, and coaching and training staff

🎯 Requirements

• Four-year degree in business, Information Systems, health care, and/or equivalent training and/or experience • 7-10 years’ experience in a related field • Demonstrated experience in health informatics or portfolio oversight • 2-3 years’ client/customer management experience managing and owning client expectations and relationships • 3-5 years’ experience leading professional or support staff • Demonstrated experience with a health-related system and/or corporate systems • Advanced knowledge and experience working with Windows, all Microsoft Office products, and other PC-based software products • Intermediate knowledge and experience with database applications, data trending/graphics, and reporting tools • Intermediate knowledge and experience with data collection techniques, basic data analysis, and graphic representation of data • Active Enterprise User Administration (EUA) ID required, including an ICT account and EUA ID for routine access to CMS federally controlled information systems • If not currently holding an active EUA ID, must complete required training and obtain the EUA ID • Some specific contracts may require U.S. Citizenship • CMS and/or other federal agency experience preferred • Experience working on CMMI alternative payment models preferred • Experience with CMS systems such as 4i, ServiceNow, ISP systems, and CMS Confluence systems

🏖️ Benefits

• 100% employee-owned company with employees sharing in company success • Equal Opportunity Employer • Reasonable accommodations during the employment process • Human review of applications alongside AI-assisted screening

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