
10,000+ employees
Founded 1990
🏥 Healthcare
🛡️ Insurance
📡 Telecommunications
💰 $500M Post-IPO Debt on 2023-03
Healthcare • Insurance • Telecommunications
TELUS is a major Canadian telecommunications company that provides a wide range of services including mobile network plans, internet, and television services through platforms like PureFibre and Optik TV. The company offers an extensive array of mobile products such as phones, smartwatches, and tablets, alongside comprehensive internet and TV bundles. TELUS also focuses on additional services like smart home security and healthcare solutions, including virtual healthcare options. It operates across various regions in Canada and is committed to social impact initiatives, such as supporting charities through the TELUS Friendly Future Foundation. With a strong emphasis on connectivity and innovative solutions, TELUS is a key player in the telecommunications sector offering cutting-edge technology solutions to its customers.
🔥 2 minutes ago
🏈 Alabama, Arizona, +4 more states – Remote
⏱ Part Time
🟡 Mid-level
🟠 Senior
🦅 H1B Visa Sponsor
👻 Ghost score 10%
Where this job comes from
Posted on TELUS's careers page, not through a job board
First seen by Remote Rocketship 2 minutes ago
Improve your chances of getting an interview by checking your resume score before you apply.

10,000+ employees
Founded 1990
🏥 Healthcare
🛡️ Insurance
📡 Telecommunications
💰 $500M Post-IPO Debt on 2023-03
Healthcare • Insurance • Telecommunications
TELUS is a major Canadian telecommunications company that provides a wide range of services including mobile network plans, internet, and television services through platforms like PureFibre and Optik TV. The company offers an extensive array of mobile products such as phones, smartwatches, and tablets, alongside comprehensive internet and TV bundles. TELUS also focuses on additional services like smart home security and healthcare solutions, including virtual healthcare options. It operates across various regions in Canada and is committed to social impact initiatives, such as supporting charities through the TELUS Friendly Future Foundation. With a strong emphasis on connectivity and innovative solutions, TELUS is a key player in the telecommunications sector offering cutting-edge technology solutions to its customers.
• Serve as the primary subject matter expert and facilitator for the ADA interactive process and PWFA • Oversee, manage, process, and adjudicate FMLA, state, company-specific leaves, and straightforward and complex STD claims • Analyze FMLA requests and make determinations based on federal and state regulations • Communicate with clients and claimants regarding all aspects of the claims process • Guide employees and clients through the reasonable accommodation process and recommend approaches for ADA and PWFA claims • Conduct case assessments and contact employees, managers, and HR by telephone or email • Document factors supporting or inhibiting successful return to work against essential job functions and undue hardships • Review relevant information and consult medical resources to confirm decisions and recommendations • Analyze FMLA medical certifications and documentation while ensuring regulatory compliance timeframes • Inform STD claimants about required documentation, timeframes, claim status, approvals, denials, and consults • Determine return-to-work goals and support return-to-work planning between employees and supervisors • Serve as primary case contact and communicate with employer representatives throughout the claim • Follow operating procedures and training requirements • Attend case management and disability management meetings and trainings • Complete other assigned projects and tasks
• Minimum 5+ years of direct experience managing Leaves, STD and ADA / PWFA claims or high-level disability case management • Computer skills and ability to work primarily online in a paperless environment • Strong interpersonal and helping skills • Assessment and problem-solving skills • Deep understanding of the Americans with Disabilities Act (ADA), Pregnancy Workers Fairness Act (PWFA), FMLA, and state-specific leave laws • Experience managing self-insured Short Term Disability (STD) plans and company-specific paid and unpaid leave policies • Ability to review and interpret medical documentation and translate clinical restrictions against essential job functions • Exceptional conflict resolution and negotiation skills • Ability to handle sensitive medical information with extreme confidentiality and empathy • High degree of emotional intelligence and ability to manage stressful situations involving employee health and legal compliance
• Equal Opportunity Employer • Accommodation for applicants with disabilities during the recruitment process, as required
Apply Now🔥 1 hour ago
Part-time adjunct lecturer teaching skills-based strategic communications courses in Penn State’s World Campus program. Non-tenure-track appointment for the 2026/2027 academic year.
🔥 3 hours ago
Part-time DRG Appeals Specialist conducting quality audits and client call coverage. Preparing DRG appeal submissions to support healthcare reimbursement solutions.
🔥 10 hours ago
Farmer Services Coordinator supporting RAFI-USA’s farmer assistance and conservation networks. Coordinating outreach, events, reporting, and technical service processes for sustainable farm communities.
🔥 17 hours ago
Remote hospice triage RN providing after-hours telephone support for patients and families. Assessing conditions, coordinating care, and documenting urgent interventions for IntellaTriage’s hospice-provider clients.
🔥 17 hours ago
Remote hospice triage RN providing after-hours telephone support for IntellaTriage’s hospice and home health partners. Assessing patients, coordinating care, and documenting urgent calls.