Staff Developer Success Engineer

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $170k - $210k / year

⏰ Full Time

🔴 Lead

🤝 Developer Relations (DevRel)

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Temporal Technologies

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2018

💼 Consulting

🏭 Manufacturing

📣 Marketing

💰 $75M Series B on 2023-02

Consulting • Manufacturing • Marketing

Temporal Technologies is a company that provides a platform for durable execution, helping developers build resilient applications by managing failures, network outages, and long-running processes. Their technology abstracts away the complexity of building scalable distributed systems, allowing developers to focus on delivering reliable systems faster. Temporal simplifies code by eliminating recovery logic, callbacks, and timers, making software more durable and fault tolerant. The platform supports a wide variety of applications, from transaction processing to applied AI, and is favored by developers for its ease of use and reliability. Temporal is open-source and offers both self-hosted and managed cloud services in multiple regions, enabling scalable, serverless application development.

📋 Description

• Serve as the frontline technical expert for the developer community • Help users deploy and scale Temporal in cloud-native environments • Troubleshoot complex infrastructure issues and optimize performance • Develop automation solutions for infrastructure operations • Work with AWS, GCP, Kubernetes, microservices, Go, Python, and Java • Debug infrastructure issues directly with developers and optimize cloud performance and reliability • Develop observability solutions using Grafana and Prometheus • Improve networking, including load balancing, DNS, and ingress/egress • Automate infrastructure operations using Terraform and infrastructure-as-code • Independently drive technical solutions, production debugging, and infrastructure best practices • Engage with developers, engineering teams, and product teams to understand challenges and provide solutions • Influence platform improvements and develop self-service infrastructure and diagnostic tools • Bridge developers and infrastructure teams to prioritize reliability, performance, and developer experience

🎯 Requirements

• Must reside in the Western Time Zone • 9+ years of experience as a developer • Fluency in one or more of Python, Java, Golang, or TypeScript preferred • Experience deploying and managing medium- to large-scale architectures, such as Kubernetes or Docker • Experience with Prometheus and Grafana and troubleshooting performance and availability issues • Minimum one year of experience in an internal or external customer-facing role • Experience working with or as part of remote teams • Strong written and verbal communication skills • Passion for helping others • Ability to seek understanding first, lead with data, and rely on facts • Nice to have: customer-facing experience as a professional services consultant, solutions architect, customer engineer, or similar • Nice to have: security certificate management and implementation experience • Nice to have: ability to translate use cases into Temporal design decisions and architecture best practices • Nice to have: experience with EKS, GKE, Kubernetes, Prometheus, Grafana, OpenTracing, Terraform, Ansible, or CDK

🏖️ Benefits

• Unlimited PTO, 12 Holidays + 2 Floating Holidays • 100% Premiums Coverage for Medical, Dental, and Vision • AD&D, LT & ST Disability, and Life Insurance (Standard & Supplemental Available) • Empower 401K Plan • Additional Perks for Learning & Development, Lifestyle Spending, Home Office Setup, Professional Memberships, WFH Meals, Internet Stipend and more! • Paid Time Off (PTO) and Benefits outside the United States vary by country, and are issued in partnership with Remote.com • Learning & career development perks • Lifestyle spending account • Home office setup • Professional memberships • Work-from-home meals • Access to the Calm app for mental wellness • Equity plan participation • Occasional travel for company events, team offsites, and other meaningful moments