Clinical Assistant I

🔥 1 minute ago

🇺🇸 United States – Remote

💵 $21 - $24 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

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Logo of Tempus AI

Tempus AI

1001 - 5000 employees

Founded 2015

🏥 Healthcare

🧬 Biotechnology

🤖 Artificial Intelligence

Healthcare • Biotechnology • Artificial Intelligence

Tempus AI is an advanced healthcare technology company that specializes in precision medicine through the use of AI and genomic profiling. The company provides innovative solutions across various medical fields, including oncology, cardiology, neurology, and psychiatry. Tempus enables healthcare providers to make informed treatment decisions by integrating real-world data, clinical trial matching, and algorithmic testing to improve patient outcomes and accelerate drug development.

📋 Description

• Provide accurate technical and clinical information to clients and patients • Follow up and communicate with clients for order-specific information and documentation while ensuring an outstanding customer experience • Support internal teams by addressing or triaging clinical inquiries and requests appropriately • Monitor and track cases through lab and reporting processes using personal follow-up lists and team audits • Maintain current knowledge of Ambry’s products, policies, protocols and information technology systems • Support various internal teams with projects including data mining, non-standard protocols, and research and development

🎯 Requirements

• Bachelor’s degree or equivalent combination of education and experience • Excellent verbal and written communication skills with ability to convey complex information in a clear and concise manner • Experience with multi-tasking responsibilities while maintaining high level of attention to detail • General computer and Google Suite proficiency • Ability to work both independently and in a team setting • Flexibility regarding job assignment and changes to workflow • Organization, time management and prioritization skills • Problem-solving and troubleshooting skills • Experience working in the healthcare industry preferred, but not required • Customer service experience preferred, but not required • Ability to work 7:30am–4:00pm Pacific Time Zone

🏖️ Benefits

• Full range of benefits, which may include incentive compensation • Restricted stock units • Medical and other benefits depending on the position

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