Senior Director, Strategic Analytics

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🔥 46 minutes ago

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Tendo

51 - 200 employees

🏥 Healthcare

💼 Consulting

⚕️ Healthcare Insurance

Healthcare • Consulting • Healthcare Insurance

Tendo is a healthcare technology company focused on transforming the end-to-end patient experience and improving healthcare outcomes. It provides a suite of applications designed for clinicians, patients, and healthcare providers with features like actionable insights, quality documentation improvement, personalized patient care journeys, and care connect platforms. Tendo emphasizes the use of data and analytics to drive informed healthcare decisions and operational efficiencies, aiming to enhance financial, operational, and quality outcomes in the healthcare sector. Their goal is to revolutionize healthcare delivery using a modern and configurable platform.

📋 Description

• Maintain expert-level knowledge of hospital ranking, rating, and benchmarking methodologies. • Translate methodology specifications into data requirements and analytic models. • Serve as the clinical and quality subject-matter expert across quality, coding/CDI, clinical operations, and analytics/IT teams. • Advise executive and clinical leadership on methodology changes and ranking trends. • Design, build, and validate AI/ML and rules-based algorithms for documentation, coding, risk adjustment, mortality, and quality attribution gaps. • Detect variation and gaps in clinical processes of care affecting benchmarked outcomes. • Apply NLP/LLM approaches to clinical notes, EHR data, and claims data. • Partner with CDI, coding, quality, and clinical leadership to turn findings into workflow and performance-improvement interventions. • Build and maintain Databricks data pipelines and feature stores integrating EHR, claims, coding, and quality-measure data. • Develop and deploy predictive and generative AI models in the Databricks Lakehouse environment, including monitoring, versioning, and governance. • Ensure healthcare data security, privacy, HIPAA compliance, and auditability. • Set the multi-year ranking/rating performance roadmap with the GM of Insights and executive sponsors. • Advise C-suite and clinical executives on quality strategy, investment priorities, and reputational risk. • Align stakeholders across clinical, coding/CDI, quality, IT/analytics, and executive functions; mentor analysts and data scientists. • Design benchmarking dashboards and predictive indicators. • Recommend and prioritize clinical process improvements tied to ranking/rating levers. • Present findings to physician leadership, quality committees, and executives. • Represent analytics/quality directly to senior executive leadership.

🎯 Requirements

• Clinical background and licensure/credentialing (e.g., RN, MD/DO, PharmD, or equivalent clinical degree) or a graduate degree in Clinical/Health Informatics with substantial hands-on clinical quality experience. • 10+ years of experience in clinical informatics, clinical quality, CDI, or population health analytics, including direct experience with hospital ranking/rating methodologies. • 5+ years of hands-on experience building data pipelines and/or ML models in Databricks using Spark, Delta Lake, and MLflow. • Strong SQL and Python skills. • Demonstrated experience applying AI/ML, including NLP/LLM techniques, to clinical and/or claims data for gap detection, risk stratification, or quality measurement. • Deep working knowledge of ICD-10-CM/PCS coding and risk-adjustment models such as APR-DRG, MS-DRG, and HCC/RAF. • Ability to work independently as a senior individual contributor with director-level scope, autonomy, and executive exposure. • Ability to drive projects end-to-end from clinical hypothesis to deployed algorithm to executive-level recommendation. • Excellent communication skills and ability to translate technical/statistical findings for physician and executive audiences.

🏖️ Benefits

• Equity package • Annual bonuses • Full health benefits (medical, dental, and vision) • Flexible spending accounts • Health savings accounts • Company paid life insurance • Company paid short-term disability • Company paid long-term disability • Company equity • Voluntary benefits • 401(k) • Company paid holidays • Flexible time off • Employee wellness program (“Breathe”)

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