Patient Service Center Representative, Financial Clearance

🔥 1 hour ago

🇺🇸 United States – Remote

💵 $15 - $23 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

💸 Financial Planning and Analysis (FP&A)

👻 Ghost score 0%

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Tenet Healthcare

WebsiteLinkedInAll Job Openings

10,000+ employees

🏥 Healthcare

👥 B2C

💰 $2G Post IPO debt on 2022-07

Healthcare • B2C

Tenet Healthcare is a for-profit healthcare services company that owns and/or operates hospitals and hospital programs through subsidiaries and affiliates across the United States. The company's website and materials describe acute-care hospitals, emergency centers, specialty services (including cancer centers and advanced cardiac imaging), medical office buildings, physician careers and community health networks; Tenet emphasizes compliance, community service, and clinical innovation.

📋 Description

• Handle day-to-day Financial Clearance and Scheduling operations for patients • Create a positive patient experience through accurate and efficient service • Complete scheduling and registration functions during a single patient call • Schedule appointments and provide preparation information, directions, and order-management information • Verify patient demographics and insurance information • Determine and secure payment of patient financial liability and perform collection efforts • Verify orders are complete and match scheduled procedures when assigned to Order Management • Index and export physicians’ orders to the correct account number • Collect and verify demographic and financial data for complex pre-registration assignments • Determine patient financial responsibility and secure pre-payment for future services • Create complete pre-registration accounts for inpatient or surgical admissions • Complete pre-certification requirements by obtaining authorization from insurers and/or healthcare facilities • Perform other duties as assigned based on departmental needs

🎯 Requirements

• Spanish required • Required: High school diploma or GED • Ability to work in a production driven call-center environment • Familiarity with working with dual computer monitors • Basic typing ability • Working knowledge of Windows-based computer environment • Ability to multitask in multiple systems simultaneously • Extensive multitasking ability • Strong written and verbal communication skills • Must be able to work in sitting position, use computer, and answer telephone • Ability to travel • Required vaccinations and screenings may need to be obtained and confirmed before employment, as applicable and permitted by law • Preferred: Two plus years of college; two years in a professional, customer service-driven environment may substitute for two years of college • Preferred: Completion of related medical certification program • Preferred: Telephone/call center experience • Preferred: Pre-registration and/or scheduling experience • Preferred: 2–3 years of customer service experience

🏖️ Benefits

• Position may be eligible for a signing bonus for qualified new hires, subject to employment status • Conifer observed holidays receive time and a half • Medical, dental, vision, disability, and life insurance • Paid time off (vacation & sick leave) – min of 12 days per year • 401k with up to 6% employer match • 10 paid holidays per year • Health savings accounts, healthcare & dependent flexible spending accounts • Employee Assistance program • Employee discount program • Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, AD&D, auto & home insurance • For Colorado employees, paid leave in accordance with Colorado’s Healthy Families and Workplaces Act • Remote work arrangement

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