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Patient Service Center Representative II – Clinical Authorizations

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $15 - $23 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

Where this job comes from

Posted on Tenet Healthcare's careers page, not through a job board

First seen by Remote Rocketship 0 minutes ago

Logo of Tenet Healthcare

Tenet Healthcare

10,000+ employees

🏥 Healthcare

👥 B2C

💰 $2G Post IPO debt on 2022-07

Healthcare • B2C

Tenet Healthcare is a for-profit healthcare services company that owns and/or operates hospitals and hospital programs through subsidiaries and affiliates across the United States. The company's website and materials describe acute-care hospitals, emergency centers, specialty services (including cancer centers and advanced cardiac imaging), medical office buildings, physician careers and community health networks; Tenet emphasizes compliance, community service, and clinical innovation.

📋 Description

• Handle day-to-day Financial Clearance and Scheduling operations for patients • Create a positive patient experience through accurate and efficient service • Complete scheduling and registration functions during one call • Schedule appointments and provide preparation information, directions, and order-management information • Verify patient demographics, insurance information, eligibility, and benefits • Determine and secure payment of patient financial liability and perform collection efforts • Verify orders are complete and match scheduled procedures when assigned to Order Management • Index and export physician orders to the correct account number • Collect and verify demographic and financial data for complex pre-registration • Determine patient financial responsibility and secure pre-payment for future services • Create complete pre-registration accounts for inpatient or surgical admissions • Complete pre-certification requirements by obtaining authorization from insurers and/or healthcare facilities • Perform other duties as assigned based on departmental needs

🎯 Requirements

• Required: High school diploma or GED • Ability to work in a production driven call-center environment • Familiarity with working with dual computer monitors (may be required to use dual monitors) • Basic typing ability • Working knowledge of Windows based computer environment • Ability to multitask in multiple systems (financial clearance and scheduling) simultaneously • Extensive multitasking ability • Strong written and verbal communication skills • Must obtain and provide confirmation of all required vaccinations and screenings prior to the start of employment, as applicable and permitted by law • Preferred: Two plus years of college; two years in a professional, customer service-driven environment may substitute for two years of college • Preferred: completion of related medical certification program • Preferred: Telephone/call center experience • Preferred: Pre-registration and/or scheduling experience • Preferred: 2-3 years of customer service experience • Must be able to work in sitting position, use computer and answer telephone • Ability to travel

🏖️ Benefits

• Position may be eligible for a signing bonus for qualified new hires, subject to employment status. • Conifer observed holidays receive time and a half. • Medical, dental, vision, disability, and life insurance • Paid time off (vacation & sick leave) – min of 12 days per year, accrue at a rate of approximately 1.84 hours per 40 hours worked. • 401k with up to 6% employer match • 10 paid holidays per year • Health savings accounts, healthcare & dependent flexible spending accounts • Employee Assistance program • Employee discount program • Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, AD&D, auto & home insurance. • For Colorado employees, Conifer offers paid leave in accordance with Colorado’s Healthy Families and Workplaces Act.

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