Customer Service Professional – Salesforce Marketing Cloud Workflows

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🔥 0 minutes ago

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Terac

1 - 10 employees

Founded 2025

🤖 Artificial Intelligence

🤝 B2B

Artificial Intelligence • B2B • Market Research

Terac is automating market research by sourcing participants, conducting interviews, and analyzing results in hours rather than weeks. Utilizing advanced AI technology, it enables companies to gain deep insights through interviews with a diverse audience. Terac emphasizes efficiency and speed in delivering comprehensive market research solutions, making it an invaluable tool for businesses seeking rapid feedback and data-driven decision-making.

📋 Description

• Complete an asynchronous screen recording task demonstrating a standard Salesforce Marketing Cloud workflow • Record a video walkthrough of a typical Salesforce Marketing Cloud task • Share your screen while navigating the platform interface • Narrate the steps taken and explain the reasoning behind them • Highlight frequently used features and tools • Describe the outcome of the task

🎯 Requirements

• Current customer service or support professional • Hands-on experience using Salesforce Marketing Cloud • Comfortable recording a screen and providing clear audio commentary • Access to a reliable computer with a working microphone • Comfortable demonstrating workflows and articulating the process clearly on video

🏖️ Benefits

• Paid study participation • Compensation of $70 per task • Asynchronous, self-paced activity • Interview link sent within minutes of applying

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