Collections Representative

Job not on LinkedIn

🔥 0 minutes ago

🔔 Pennsylvania – Remote

🔔 Pennsylvania – Remote

⏰ Full Time

🟢 Junior

📞 Collections

🚫👨‍🎓 No degree required

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Terminix

WebsiteLinkedInAll Job Openings

10,000+ employees

👥 B2C

🤝 B2B

B2C • B2B

Terminix is a nationwide pest control company that provides residential and commercial pest management and prevention services. The company offers termite treatment, general pest control (ants, cockroaches, bed bugs, spiders, etc. ), rodent control and wildlife removal, mosquito & tick control, and related home services such as attic insulation, crawl space services, and gutter protection. Terminix emphasizes local technicians, thorough inspections, customized treatment plans, 24/7 customer support, an environmental/IPM approach, and a satisfaction guarantee (retreatment if pests return).

📋 Description

• Handle telephone collections on past-due accounts receivable • Implement and monitor payment plans • Handle calls and chargebacks • Conduct quality assurance monitoring • Assist with special requests for internal and external customers • Contact customers to resolve account issues • Document activity and maintain follow-up on all accounts • Respond to customer accounts-receivable inquiries • Provide customers with requested invoices, statements, and other documentation • Assist the collections team with assigned functions and special-handling accounts

🎯 Requirements

• Minimum 1 years experience in an office environment performing data entry or other computer-based work required • Prior experience with accounts payable/receivable or general bookkeeping strongly preferred • Knowledge of billing procedures and collections techniques • Knowledge of collections and ability to work in a fast-paced environment • Proficient in Microsoft Office (Word, Excel, etc.) • Working knowledge of FDCPA and GLB Privacy Act • Strong communication and interpersonal skills • Strong attention to detail and high level of accuracy • Ability to maintain confidentiality and professionalism • Excellent organizational skills • Ability to work as a team and independently • Comfortable working with set goals and KPIs • Ability to produce results in a fast-paced and challenging environment • Critical thinking skills with the ability to think outside the box • High School Diploma or GED required

🏖️ Benefits

• Benefits start Day 1 for full-time colleagues • Multiple avenues to grow your career • Training and development programs available • Tuition reimbursement benefits for full-time colleagues • Health benefits including Medical, Dental, Vision, Disability, and Life Insurance • 401(k) retirement plan with company-matching contributions • Vacation days and sick days • Company-paid holidays and floating holidays • Health, safety, and flexibility prioritized