Bilingual Patient Advocate, Spanish, English

🕒 July 15

🤠 Texas – Remote

🤠 Texas – Remote

💵 $21 / hour

⏰ Full Time

🟢 Junior

💬 Bilingual

👻 Ghost score 6%

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Texas Health Action

WebsiteLinkedInAll Job Openings

51 - 200 employees

🤝 Non-profit

🏥 Healthcare

⚕️ Healthcare Insurance

Non-profit • Healthcare • Healthcare Insurance

Texas Health Action is a community informed 501(c)(3) non–profit organization dedicated to providing access to culturally affirming, quality health services in a safe and supportive environment, with a focus on serving LGBTQIA+ people and those impacted by HIV. Since 2015, Texas Health Action has provided health services without stigma or judgment, empowering the community through outreach and education. The Kind Clinic, a program of Texas Health Action, offers sexual health services including PrEP and PEP access, STI testing and treatment, HIV testing, and gender-affirming care to Central Texans in need.

📋 Description

• Supports status-neutral engagement activities that involve access to HIV biomedical interventions for prevention and care services; • Provides direct care to individuals wishing to engage in services including, but not limited to conducting intake and assessments for HIV care, PrEP/PEP and/or gender-affirming care, delivering brief individual and group interventions sessions, providing sexual health education and counseling, assisting patients with navigating insurance/benefits , participating in community engagement and outreach, and scheduling appointments; • Identifies and addresses a patient’s psychosocial barriers to accessing care and facilitates linkage to supportive services and relevant programs; • Monitors issues affecting patient access, adherence, and/or retention in care. Maintains up-to-date knowledge of internal and external resources to ensure the continuum of care obtained and works to remove any barriers to services; • Collects and analyzes data to identify program progress, and effectively manages operations by utilizing quality improvement tools; • Acts as a liaison between local agencies with the functions and operations of the program; • Interprets program guidelines, policies, and procedures for operations; • Participates in quality improvement efforts by assisting in making required adjustments and promoting program innovation. Helps to establish and implement goals, objectives, policies, procedures, and systems for the clinic; • Maintains confidentiality and HIPAA compliance according to the clinic’s policies and procedures ; and • Performs related duties and fulfills responsibilities as required.

🎯 Requirements

• Education and/or Licensure – Bachelor’s degree in a social science or public health discipline. Two-year degree with licensure and/or four years of relevant work experience will be considered in lieu of a Bachelor’s degree. Basic Life Support (BLS) certification required or must be obtained no later than two days after hire date. • Experience – 1+ year(s) of direct experience with HIV counseling and testing and/or case management. Knowledge of insurance navigation and appointment scheduling. 2+ years of experience in working with diverse populations, including LGBTQIA+ and communities of color, within a human service field, such as social work, psychology, counseling and/or public health required. (4+ years of part-time work/volunteer experience may be considered in lieu of 2+ years of experience). Ability to perform phlebotomy, or a willingness to be trained in phlebotomy. Experience in healthcare is preferred but not required. Experience with LGBTQIA+ and/or other marginalized communities a strong plus. Demonstrated experience taking initiative and exercising independent judgment, decision-making, and problem-solving expertise. • Additional Requirements – Bilingual (English/Spanish) Required. Familiarity and experience using a trauma-informed approach to working with individuals. Experience and comfort in issues related to substance use, harm reduction, homelessness, mental health, and LGBTQIA+ communities.

🏖️ Benefits

• Health Care Plan (Medical, Dental & Vision) • Retirement Plan (403b) • Life Insurance (Basic, Voluntary & AD&D) • Paid Time Off (Vacation, Sick & Holidays) • Disability (Short Term & Long Term) • Training & Development • Parental Leave • Longevity Pay