IT Project Management Lead Analyst

🔥 3 minutes ago

🇺🇸 United States – Remote

💵 $87.8k - $146.4k / year

⏰ Full Time

🟠 Senior

👷‍♀️ Project Manager

👻 Ghost score 0%

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The Cigna Group

WebsiteLinkedInAll Job Openings

10,000+ employees

🏥 Healthcare

🛡️ Insurance

Healthcare • Insurance

The Cigna Group is a global health services company that provides medical, dental, pharmacy, behavioral and supplemental insurance products and benefits to individuals, families, employers, brokers, providers and Medicare beneficiaries. It offers employer-sponsored group plans, individual and family plans (including Open Enrollment offerings), Medicare, international health insurance covering more than 200 countries, and digital member services through the myCigna platform (including telehealth and claims management). Its products are delivered through operating subsidiaries such as Cigna Health and Life Insurance Company and other regional affiliates.

📋 Description

• Lead and manage multiple SaaS implementation projects from customer engagement through planning, execution, and launch • Develop customer relationships and customized implementation approaches based on 340B programs, pain points, and internal systems • Manage customer data assessment, extract setups, wholesaler integration, and software configurations • Train customers on software functions and facilitate transition to live status and account management • Serve as the primary Verity program contact and subject matter expert • Coordinate with sales during contract-to-implementation transitions • Facilitate project communications and software demonstrations with customers and internal stakeholders • Manage communications with internal and external C-suite stakeholders • Partner with Product Management, Product Development, Sales, Accounting, and Account Management • Lead project transitions to account management • Follow and improve project and procedural workflows • Participate in implementation and cross-departmental initiatives as assigned

🎯 Requirements

• BA or BS in business, healthcare, information systems, or related field or equivalent work experience • 3+ years in customer-facing technology implementation and project management; SaaS preferred • Experience in 340B and/or pharmacy operations desired • Project management experience; PMP certification desired • Experience bringing remote customers aboard cloud-based software offerings is a major plus • Ability to analyze data issues and troubleshoot problems with customer data and/or Verity Solutions database schema • Strong experience with MS Office; expert Excel capability required • Strong verbal and written communication skills • Ability to prioritize tasks in a fast-paced environment • Ability to multitask and manage multiple discreet implementation projects simultaneously • Salesforce or similar CRM experience is a plus • Strong and stable internet connection • Cable broadband or fiber optic internet service with at least 10Mbps download/5Mbps upload if working from home • Occasional corporate travel of up to 10% may be required

🏖️ Benefits

• Annual bonus plan eligibility • Medical insurance • Vision insurance • Dental insurance • Well-being and behavioral health programs • 401(k) • Company-paid life insurance • Tuition reimbursement • Minimum of 18 days of paid time off per year • Paid holidays • Leaves of absence • Tobacco-free policy • Reasonable accommodation support