RN, MD Live Urgent Care

Job not on LinkedIn

🔥 15 minutes ago

🇺🇸 United States – Remote

💵 $31 - $47 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

👻 Ghost score 0%

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The Cigna Group

WebsiteLinkedInAll Job Openings

10,000+ employees

🏥 Healthcare

🛡️ Insurance

Healthcare • Insurance

The Cigna Group is a global health services company that provides medical, dental, pharmacy, behavioral and supplemental insurance products and benefits to individuals, families, employers, brokers, providers and Medicare beneficiaries. It offers employer-sponsored group plans, individual and family plans (including Open Enrollment offerings), Medicare, international health insurance covering more than 200 countries, and digital member services through the myCigna platform (including telehealth and claims management). Its products are delivered through operating subsidiaries such as Cigna Health and Life Insurance Company and other regional affiliates.

📋 Description

• Deliver high-quality patient care in a fast-paced virtual environment • Support MDLIVE providers through telephone triage, assessment, care coordination, and patient education • Apply evidence-based nursing practices and the ANA Code of Ethics • Use MDLIVE technology to assess patient needs, determine telehealth appropriateness, and coordinate care with providers • Conduct comprehensive telephone triage, gather pertinent information, and recognize escalation cues • Serve as liaison between patients and providers and address post-consultation questions and concerns • Assist with pharmacy questions and medication-related concerns in partnership with providers • Accurately document and maintain electronic medical records • Identify, report, and help resolve patient safety or quality issues • Advocate for optimal health outcomes through education, guidance, and empathetic communication • De-escalate challenging interactions while maintaining professionalism and patient focus • Float to other service lines and perform additional duties as assigned • Comply with privacy and security regulations for protected health information and personally identifiable information

🎯 Requirements

• Must have a Compact Nursing license with the ability to obtain licensure in all US states and territories • RN licensure • At least two years of experience working in Urgent Care, Primary Care, or ER settings • Critical thinking and data synthesis • Triage and assessment skills • Knowledge of Primary Care, Urgent Care, and ER settings • Effective communication skills over various mediums • Ability to multitask in a fast-paced environment • Strong interpersonal skills encompassing cultural, ethical, economic, and healthcare resource understanding • Knowledge of electronic medical records and e-prescribing • Maintain competencies for telehealth nursing • Proficiency with Microsoft Word, Excel, PowerPoint, and Outlook • Flexibility and availability to work varying shifts, including 12pm-10pm, 2pm-12am, and 4pm-2am EST, with rotating weekends • Quiet, professional, HIPAA-compliant home workspace • Cable broadband or fiber optic internet service with at least 10Mbps download and 5Mbps upload

🏖️ Benefits

• Annual bonus plan eligibility • Medical, vision, and dental benefits starting on day one • Well-being and behavioral health programs • 401(k) • Company-paid life insurance • Tuition reimbursement • Minimum of 18 days of paid time off per year • Paid holidays • Leaves of absence

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