Senior Program Manager, Business Architect

Job not on LinkedIn

🔥 16 hours ago

🇺🇸 United States – Remote

💵 $116.1k - $193.5k / year

⏰ Full Time

🟠 Senior

📋 Program Manager

👻 Ghost score 0%

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The Cigna Group

WebsiteLinkedInAll Job Openings

10,000+ employees

🏥 Healthcare

🛡️ Insurance

Healthcare • Insurance

The Cigna Group is a global health services company that provides medical, dental, pharmacy, behavioral and supplemental insurance products and benefits to individuals, families, employers, brokers, providers and Medicare beneficiaries. It offers employer-sponsored group plans, individual and family plans (including Open Enrollment offerings), Medicare, international health insurance covering more than 200 countries, and digital member services through the myCigna platform (including telehealth and claims management). Its products are delivered through operating subsidiaries such as Cigna Health and Life Insurance Company and other regional affiliates.

📋 Description

• Define strategic intent, scope, target outcomes, risks, benefits, and product or capability strategy • Assess current-state capabilities, workflows, systems, and operating models; identify gaps and define future-state business capabilities • Lead cross-functional impact assessments and prioritize opportunities against the portfolio and roadmap • Develop lean business cases covering strategic alignment, operational impacts, dependencies, risks, implementation considerations, and success measures • Translate opportunities into actionable plans with sponsorship, funding, requirements, milestones, and success measures • Lead integration, implementation, and optimization of Epic Payer Platform and other EHR/interoperability capabilities • Enable secure, reliable, bi-directional payer-provider data exchange • Partner with business, clinical, product, technology, and delivery teams to improve workflows and ensure compliance with privacy, security, regulatory, and enterprise architecture standards • Develop implementation, market readiness, and adoption strategies • Provide end-to-end oversight from solution design through operational adoption • Guide decisions, manage dependencies and escalations, and resolve delivery risks • Maintain visibility into interoperability initiatives and communicate priorities, decisions, progress, risks, and synergies to stakeholders and leadership

🎯 Requirements

• Six or more years of experience in program management, business architecture, product strategy, business analysis, healthcare technology, or a related field • Strong business acumen and ability to quickly learn business, clinical, regulatory, and technology domains • Ability to lead through influence, build alignment across diverse stakeholders, and make progress through ambiguity and change • Strong analytical, problem-solving, facilitation, presentation, and executive communication skills • Proficiency with Microsoft Office • Ability to travel up to 10% • Experience in a healthcare payer, provider, or healthcare technology organization preferred • Experience with EHR platforms such as Epic, Oracle Health/Cerner, or athenahealth preferred • Experience with process modeling tools such as IBM Blueworks Live or Microsoft Visio preferred • Agile or project management certification preferred • Bachelor's degree preferred; advanced degree such as an MBA, MHA, or MPH is a plus • Self-directed and capable of leading a team directly or in a matrixed team • Ability to influence in direct and matrix environments • Ability to drive results independently • Ability to perform current-state process discovery and pain-point/root-cause analysis • Ability to design future-state processes • Ability to groom opportunities from high-level concepts to implementation-ready solutions

🏖️ Benefits

• Annual bonus plan eligibility • Medical, vision, and dental benefits starting day one • Well-being and behavioral health programs • 401(k) • Company-paid life insurance • Tuition reimbursement • Minimum of 18 days of paid time off per year • Paid holidays • Leaves of absence • Remote work arrangement • Cable broadband or fiber internet requirement with at least 10Mbps download/5Mbps upload for home working