Senior Technical Training Advisor, Content Design and Development

🔥 0 minutes ago

🏰 Missouri – Remote

🏰 Missouri – Remote

⏰ Full Time

🟠 Senior

✍️ Content Marketing Manager

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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The Cigna Group

WebsiteLinkedInAll Job Openings

10,000+ employees

🏥 Healthcare

🛡️ Insurance

Healthcare • Insurance

The Cigna Group is a global health services company that provides medical, dental, pharmacy, behavioral and supplemental insurance products and benefits to individuals, families, employers, brokers, providers and Medicare beneficiaries. It offers employer-sponsored group plans, individual and family plans (including Open Enrollment offerings), Medicare, international health insurance covering more than 200 countries, and digital member services through the myCigna platform (including telehealth and claims management). Its products are delivered through operating subsidiaries such as Cigna Health and Life Insurance Company and other regional affiliates.

📋 Description

• Design end-to-end learning solutions applying adult learning theory, performance consulting, and learner experience design • Develop design blueprints and storyboards aligned with brand standards • Create interactive digital learning assets including eLearning, microlearning, videos, simulations, and job aids • Produce modular and reusable content for formal and in-the-flow learning in Allego and Salesforce-integrated environments • Partner with subject matter experts to ensure content accuracy, business relevance, and alignment with learning objectives • Translate curriculum and design needs into functional, intuitive digital learning experiences • Publish videos, eLearning, assessments, field tools, and reference materials consistently across platforms • Advise the broader L&D team on platform capability, navigation, and digital flow • Partner with Learning Data & Analytics to align reporting structures, metrics, and dashboards with learner engagement and behavior • Maintain consistency in visual identity, tone, and learner experience across L&D deliverables • Ensure version control, accessibility compliance, and controlled documentation standards • Measure learning effectiveness and improve content using performance insights • Monitor learning technology trends and recommend innovative delivery formats and design approaches • Participate in peer reviews and maintain quality assurance across deliverables

🎯 Requirements

• 5+ years of experience designing and developing digital learning content, preferably for a sales or client-facing audience • Proven expertise with eLearning authoring tools including Articulate 360, WellSaid, Vyond, Adobe Creative Suite, Camtasia, or similar • Strong understanding of adult learning theory, instructional design methodologies, and microlearning strategies • Familiarity with ADDIE, learning journeys, and digital-first training strategies • Experience working in collaborative, agile environments with cross-functional teams • Familiarity with Allego, SuccessFactors LMS, SharePoint, or other learning management and enablement technologies preferred • Strong technical authoring, digital publishing, and content design capabilities • Knowledge of performance consulting, learner experience design, and the Teach–Demo–Do framework • Internet connection through cable broadband or fiber optic service with minimum speeds of 10Mbps download/5Mbps upload when working from home • Ability to collaborate with SMEs, instructional designers, business partners, and cross-functional L&D teams

🏖️ Benefits

• Remote work/home working permitted occasionally or permanently, subject to cable broadband or fiber optic internet service with at least 10Mbps download/5Mbps upload • Equal employment opportunity and reasonable accommodation support • Tobacco-free policy and smoking cessation program eligibility where legally applicable