Source Document Analyst

🔥 16 hours ago

🇺🇸 United States – Remote

💵 $23 - $35 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🧐 Analyst

🚫👨‍🎓 No degree required

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

The Cigna Group

WebsiteLinkedInAll Job Openings

10,000+ employees

🏥 Healthcare

🛡️ Insurance

Healthcare • Insurance

The Cigna Group is a global health services company that provides medical, dental, pharmacy, behavioral and supplemental insurance products and benefits to individuals, families, employers, brokers, providers and Medicare beneficiaries. It offers employer-sponsored group plans, individual and family plans (including Open Enrollment offerings), Medicare, international health insurance covering more than 200 countries, and digital member services through the myCigna platform (including telehealth and claims management). Its products are delivered through operating subsidiaries such as Cigna Health and Life Insurance Company and other regional affiliates.

📋 Description

• Review prior year source documents in ePro, CIT, Benefit Sculpting Tool (BST), and Vista • Review non-routine and complex issues that could affect client benefit-summary delivery and system accuracy • Create discrepancy reports identifying issues that could delay client implementation of healthcare services • Understand benefit standards across Cigna platforms for dental, vision, and medical benefit summaries and SBCs • Maintain source documents in the document storage process • Run source-document comparisons using Cigna’s Quic Tool process • Map Facets client SBCs to MyCigna.com through Cigna’s internal process • Attend biweekly team meetings and training huddles supporting implementation and client interface-session preparation • Support end-to-end audits to identify source-document discrepancies • Produce work fallout reports and coordinate with Benefit Summary Analyst and Quality Reviews on maintenance activity and updates

🎯 Requirements

• High School Diploma or GED - required • 1+ years of experience with Cigna's administrative capabilities including benefits, eligibility, ID cards, customer services experience - preferred • 2+ years of experience working with matrix partner relationships and effectively resolving issues - required • 2+ years of experience with multiple software and system-based applications, including database and spreadsheets - preferred • Proficient with Microsoft Office products, including Excel, Outlook, and Word - required • Project management experience - preferred • Ability to independently manage divergent priorities and client expectations for mutually acceptable solutions - required • If working from home, cable broadband or fiber optic internet service with at least 10Mbps download/5Mbps upload

🏖️ Benefits

• Annual bonus plan eligibility • Medical, vision, dental, and well-being and behavioral health programs starting on day one • 401(k) • Company-paid life insurance • Tuition reimbursement • Minimum of 18 days of paid time off per year • Paid holidays • Leaves of absence