Source Document Analyst

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $23 - $35 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🧐 Analyst

🚫👨‍🎓 No degree required

👻 Ghost score 0%

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The Cigna Group

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1982

🏥 Healthcare

⚕️ Healthcare Insurance

💊 Pharmaceuticals

Healthcare • Healthcare Insurance • Pharmaceuticals

The Cigna Group is a global health company committed to improving the health and vitality of its clients, customers, and patients. With its two divisions, Cigna Healthcare and Evernorth Health Services, the company focuses on enhancing quality of life through healthcare services and pharmacy benefits management. The Cigna Group is dedicated to ethical practices in healthcare and artificial intelligence, and strives to create positive change in the healthcare system. It also emphasizes its Environmental, Social, and Governance (ESG) responsibilities, aiming to impact health equity and foster innovation in healthcare delivery.

📋 Description

• Review prior-year source documents in ePro, CIT, Benefit Sculpting Tool (BST), and Vista • Review non-routine and complex issues that could affect client benefit summaries and system discrepancies • Create discrepancy reports identifying issues that could delay client implementation of healthcare services • Understand benefit standards across Cigna platforms for dental, vision, and medical benefit summaries and SBCs • Maintain source documents in the document storage process • Run source-document comparisons using Cigna's Quic Tool process • Map client SBCs in Facets to MyCigna.com through Cigna's internal process • Attend biweekly team meetings and training huddles • Support implementation preparation for client interface sessions • Support end-to-end audits to identify source-document discrepancies • Produce work fallout reports and coordinate with Benefit Summary Analysts and Quality Reviews on maintenance activity and updates

🎯 Requirements

• High School Diploma or GED - required • 2+ years of experience working with matrix partner relationships and effectively resolving issues - required • Proficient with Microsoft Office products, including Excel, Outlook, and Word - required • Ability to independently manage divergent priorities and client expectations for mutually acceptable solutions - required • 1+ years of experience with Cigna's administrative capabilities including benefits, eligibility, ID cards, or customer services experience - preferred • 2+ years of experience with multiple software and system-based applications, including databases and spreadsheets - preferred • Project management experience - preferred • For home working, cable broadband or fiber optic internet service with at least 10 Mbps download and 5 Mbps upload is required

🏖️ Benefits

• Annual bonus plan eligibility • Medical, vision, and dental benefits from day one • Well-being and behavioral health programs • 401(k) • Company-paid life insurance • Tuition reimbursement • Minimum of 18 days of paid time off per year • Paid holidays • Leaves of absence