Engagement Manager

Job not on LinkedIn

🕒 August 20

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 21%

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Logo of The Groove

The Groove

51 - 200 employees

Founded 2024

💼 Consulting

🏥 Healthcare

📣 Marketing

Consulting • Healthcare • Marketing

The Groove is a modern enterprise consultancy that delivers digital transformation through advisory services, enterprise technology solutions, and managed application services. It helps organizations implement and optimize cloud platforms, integrate applications, manage releases, and apply AI/ML-driven analytics to improve decision-making, user adoption, and operational outcomes. The company serves public sector, higher education, healthcare, nonprofit, and commercial clients and emphasizes practical experience, partner ecosystems, and ongoing optimization to produce measurable business results.

📋 Description

• Lead Eightfold implementation and consulting engagements from project initiation through deployment and stabilization • Serve as the primary day-to-day client contact and build trusted relationships with client stakeholders and project leadership • Own overall project delivery, including scope, schedule, budget, resource planning, risks, issues, dependencies, and quality • Develop and maintain project plans, status reports, governance materials, RAID logs, financial tracking, and other project documentation • Facilitate project kickoff meetings, status meetings, steering committee discussions, and other client governance activities • Partner with functional and technical team members to establish priorities, coordinate activities, and ensure successful execution • Manage project scope and change requests in partnership with leadership and clients • Monitor engagement financials, including project budget, forecast, utilization, and delivery health • Identify risks and issues, develop mitigation strategies, and escalate concerns proactively • Track and achieve project milestones, deliverables, and client commitments • Support clients through project decisions, organizational dependencies, testing, deployment readiness, and change management • Coordinate across Eightfold, Workday, integration, data, reporting, and other project teams • Manage client expectations and communicate project status, risks, decisions, and recommendations • Provide leadership and guidance to project team members and foster a collaborative, accountable, high-performing team environment • Partner with sales and practice leadership during project transitions, scoping discussions, and expansion opportunities • Identify opportunities to improve client outcomes, delivery processes, and client relationships • Contribute to Eightfold delivery methodologies, templates, tools, and reusable practice assets • Represent The Groove professionally and model company values

🎯 Requirements

• 5+ years of experience in consulting, professional services, enterprise technology implementation, project management, or a related field • 3+ years of experience leading enterprise technology implementation projects or client engagements • Demonstrated experience managing project scope, timelines, budgets, resources, risks, issues, and client expectations • Experience leading cross-functional project teams in a client-facing consulting environment • Strong understanding of enterprise SaaS implementation methodologies and project lifecycles • Experience facilitating client meetings, project governance, executive communications, and status reporting • Strong financial and commercial awareness, including experience managing project budgets, forecasts, and scope • Demonstrated ability to identify risks, resolve issues, manage escalations, and make sound decisions in a fast-paced environment • Excellent written and verbal communication skills with the ability to communicate effectively with both project teams and executive stakeholders • Strong organizational skills with the ability to manage multiple priorities and engagements • Ability to build strong client relationships and establish credibility as a trusted advisor • Ability to work effectively in a remote, distributed, and client-facing consulting environment • Preferred: Experience implementing or supporting Eightfold AI or another talent intelligence or HR technology platform • Preferred: Experience with talent acquisition, recruiting, talent management, workforce planning, or other HR technology solutions • Preferred: Experience working within the Workday ecosystem or for a Workday services partner • Preferred: Experience managing Workday, Eightfold, or other enterprise SaaS implementations • Preferred: Experience managing projects that include multiple technology platforms or third-party integrations • Preferred: Experience supporting sales pursuits, project scoping, statements of work, or expansion opportunities

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