Professional Liability – Allied Healthcare Risk Management Director

🔥 1 minute ago

🌵 Arizona, Colorado, +12 more states – Remote

🌵 Arizona – Remote ⛰️ Colorado – Remote 🦌 Connecticut – Remote 🌽 Illinois – Remote 🌲 North Carolina – Remote 🏈 Ohio – Remote 🍂 Massachusetts – Remote 🚗 Michigan – Remote ❄️ Minnesota – Remote 🔔 Pennsylvania – Remote 🌴 South Carolina – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⚔️ Virginia – Remote

⏰ Full Time

🔴 Lead

🔒 Insurance

👻 Ghost score 12%

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The Hanover Insurance Group

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1852

🛡️ Insurance

🤝 B2B

👥 B2C

💰 $500M Post-IPO Debt - The Hanover Insurance Group on 2025-08

Insurance • B2B • B2C

The Hanover Insurance Group is a US-based insurance company providing a broad range of personal and commercial insurance products and risk solutions. The company offers individual lines (home, auto, umbrella, renters, valuable items, watercraft, motorcycles and collector cars) and commercial lines for businesses across many industries (business owner’s policies, workers' compensation, cyber, general and professional liability, property, surety, and specialty coverages). Hanover operates through a network of agents and brokers, provides claims and billing services, risk consulting and education resources, and emphasizes corporate responsibility and customer support. Headquarters: Worcester, MA.

📋 Description

• Serve as a trusted advisor to insureds, agents, underwriting, and claims partners on complex healthcare risks • Support The Hanover’s Healthcare Professional & General Liability portfolio, focusing on Eldercare and Allied Healthcare organizations • Conduct risk assessments of prospective and existing healthcare organizations • Perform on-site facility evaluations for higher-hazard or complex healthcare accounts • Analyze loss trends, claims activity, regulatory actions, survey results, licensing concerns, and quality indicators • Identify operational, clinical, and regulatory risks and recommend improvements to resident/patient safety and risk management practices • Develop and deliver consultative risk management services, including written reports, action plans, educational resources, and presentations • Participate in new business and renewal underwriting meetings • Collaborate with underwriting and claims partners on emerging risks, significant losses, adverse trends, and challenging accounts • Evaluate resident and patient safety, medication management, clinical documentation, infection prevention, fall prevention, pressure injury prevention, staffing, abuse prevention, emergency preparedness, and vendor oversight • Write white papers, risk alerts, educational materials, and presentations • Support and enhance risk management platforms, hotline support, educational resources, and client service offerings • Provide strategic leadership for healthcare risk management programs, underwriting guidance, and portfolio initiatives • Advise leadership on healthcare risk trends, loss drivers, service strategies, and portfolio performance • Maintain knowledge of healthcare regulations, industry best practices, emerging exposures, and professional liability trends

🎯 Requirements

• Clinical healthcare background required • Registered Nurse (RN) required • Experience in at least one of: healthcare risk management, patient safety, quality management, long-term care administration, healthcare operations, or a related healthcare field • Five or more years of experience in healthcare operations, healthcare risk management, patient safety, quality management, claims, or healthcare professional liability • Knowledge of long-term care, senior living, home healthcare, and allied healthcare operations preferred • Experience conducting healthcare facility assessments, surveys, audits, or accreditation reviews preferred • Professional designations such as CPHRM, ARM, CPCU, or equivalent are desirable • Ability to travel regularly for on-site healthcare facility assessments and client meetings • Ability to conduct assessments in pharmacies, health centers, medical laboratories, nursing homes, assisted living facilities, rehabilitation centers, and home healthcare operations • Strong presentation and training skills • Ability to analyze clinical, operational, and loss information and translate findings into practical risk management recommendations

🏖️ Benefits

• Remote or hybrid work arrangement • Occasional travel for client meetings, conferences, and team-related events • Full-time/exempt position • Ongoing professional development and industry participation