The Hello Team
1001 - 5000 employees
Founded 2021
🏥 Healthcare
🛡️ Insurance
📦 Logistics
Healthcare • Insurance • Logistics
The Hello Team is a B2B provider of structured offshore hiring and managed workforce solutions. They recruit, hire, and operate dedicated nearshore and offshore teams across 30+ countries, offering remote staffing, BPO services, answering services, and call center build-outs with on-the-ground recruiting, U. S. -based operational oversight, training, and real-time workforce management. The company emphasizes accountability, performance monitoring, and cultural alignment for clients in healthcare, insurance, real estate, professional services and other sectors.
Amazon Catalog & Listings Specialist
đź•’ June 29
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The Hello Team
1001 - 5000 employees
Founded 2021
🏥 Healthcare
🛡️ Insurance
📦 Logistics
Healthcare • Insurance • Logistics
The Hello Team is a B2B provider of structured offshore hiring and managed workforce solutions. They recruit, hire, and operate dedicated nearshore and offshore teams across 30+ countries, offering remote staffing, BPO services, answering services, and call center build-outs with on-the-ground recruiting, U. S. -based operational oversight, training, and real-time workforce management. The company emphasizes accountability, performance monitoring, and cultural alignment for clients in healthcare, insurance, real estate, professional services and other sectors.
đź“‹ Description
• Build, optimize, and maintain Amazon listings using flat files across large product catalogs • Upload and troubleshoot bulk listing updates, resolving errors affecting large volumes of SKUs • Diagnose and resolve catalog issues, including suppressed listings, indexing problems, and Buy Box suppression • Maintain accurate catalog, inventory, and pricing data within SellerCloud or similar ERP systems • Verify that listing updates are properly indexed and visible on Amazon, troubleshooting issues as needed • Monitor catalog health and ensure listing accuracy, completeness, and compliance with Amazon requirements • Follow and improve Standard Operating Procedures (SOPs) to support efficient catalog management • Stay current on Amazon platform updates, indexing changes, and listing best practices, including emerging concepts such as Rufus, Cosmo, and semantic indexing • Demonstrate continuous learning and a proactive approach to improving Amazon catalog performance and operations • Perform other duties related to the position as assigned
🎯 Requirements
• Proficient level of English (written and spoken) • Excellent professional and communication skills • Advanced experience with Amazon Seller Central • Extensive experience using Amazon Flat Files to create, update, and troubleshoot listings • Experience with SellerCloud or a similar ERP platform • Experience using repricing tools such as ChannelMax or similar software • Experience with Helium 10 preferred • Experience with FlatFile Pro preferred • 2-5 years of hands-on Amazon catalog management experience • Extensive experience building and fixing listings through flat files • Strong understanding of Amazon category templates, valid values, and bulk upload processes • Experience troubleshooting listing errors, indexing issues, and catalog problems at scale • Experience working with large catalogs and incomplete product data • Strong flat file expertise • Understanding of Rufus, Cosmo, semantic indexing, and modern Amazon catalog management • Ability to independently troubleshoot catalog and indexing issues • Highly detail-oriented with exceptional accuracy • Strong analytical and problem-solving abilities • Organized and process-driven approach to work • Comfortable working with large amounts of data • Ability to follow, maintain, and improve Standard Operating Procedures (SOPs) • Self-motivated, proactive, and capable of working independently • Strong attention to detail and ability to manage multiple tasks in a fast-paced environment • Ability to quickly learn new systems, software, and workflows • Proficiency with Microsoft Office (Word, Excel, Outlook), and standard business tools (email, spreadsheets, document management) • Out-of-the-box thinker, highly adaptable, reliable, self-motivated, and confident approach • Positive attitude and the ability to learn and adapt quickly • Ability to understand and follow established processes accurately with minimal supervision • Ability to work U.S. Eastern Time (New York) business hours and adapt to business needs • Interested in long-term career opportunities • Reliable computer (Windows 10 or newer), two monitors, and stable high-speed internet
🏖️ Benefits
• 100% remote work • Full-time position with 40 hours weekly • Great work environment with potential for growth
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