Authorization Specialist – Afternoon/Evening or Weekends

🕒 August 28

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 28%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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The Hello Team

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2021

🏥 Healthcare

🛡️ Insurance

📦 Logistics

Healthcare • Insurance • Logistics

The Hello Team is a B2B provider of structured offshore hiring and managed workforce solutions. They recruit, hire, and operate dedicated nearshore and offshore teams across 30+ countries, offering remote staffing, BPO services, answering services, and call center build-outs with on-the-ground recruiting, U. S. -based operational oversight, training, and real-time workforce management. The company emphasizes accountability, performance monitoring, and cultural alignment for clients in healthcare, insurance, real estate, professional services and other sectors.

📋 Description

• Manage and maintain patient authorizations in HHAeXchange • Review authorization documentation for accuracy and completeness • Monitor authorization status, utilization, and expiration dates • Identify, document, and communicate discrepancies and authorization-related issues • Review authorization reports and take timely action • Coordinate with internal departments and billing partners to resolve authorization and billing issues • Maintain accurate records and documentation • Follow up on outstanding issues through resolution and escalate when necessary • Ensure authorization information supports appropriate service delivery and billing • Perform other related duties as assigned

🎯 Requirements

• Proficient level of English (written and spoken) • Proficient level of Spanish (written and spoken) • High school diploma or equivalent required • Experience working with electronic systems and data entry • Ability to quickly learn HHAeXchange, payer portals, and similar CRM systems • Excellent attention to detail, accuracy, organizational, problem-solving, follow-up, and time-management skills • Comfortable working independently and collaborating across departments • Ability to handle confidential patient information appropriately • Proficiency with Microsoft Office (Word, Excel, Outlook), email, spreadsheets, and document management tools • Ability to follow established processes accurately with minimal supervision • Ability to work U.S. Eastern Time (New York) business hours and adapt to business needs • Reliable computer (Windows 10 or newer), two monitors, and stable high-speed internet • Available for either Monday–Friday, 3:00 PM–10:00 PM, or Saturday–Sunday, 7:00 AM–10:00 PM • Full-time availability, 40 hours weekly • Interested in long-term career opportunities

🏖️ Benefits

• 100% remote work • Great work environment with potential for growth • Long-term career opportunity