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Outbound Sales & Appointment Setter

🔥 4 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

đźź  Senior

đź“… Appointment Setter

đź‘» Ghost score 25%

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Logo of The Hello Team

The Hello Team

1001 - 5000 employees

Founded 2021

🏥 Healthcare

🛡️ Insurance

📦 Logistics

Healthcare • Insurance • Logistics

The Hello Team is a B2B provider of structured offshore hiring and managed workforce solutions. They recruit, hire, and operate dedicated nearshore and offshore teams across 30+ countries, offering remote staffing, BPO services, answering services, and call center build-outs with on-the-ground recruiting, U. S. -based operational oversight, training, and real-time workforce management. The company emphasizes accountability, performance monitoring, and cultural alignment for clients in healthcare, insurance, real estate, professional services and other sectors.

đź“‹ Description

• Make outbound calls to prospective members and qualified leads • Introduce healthcare services and health plan options and identify member needs • Schedule qualified appointments and follow up with leads • Use effective sales techniques to build rapport, overcome objections, and secure appointments • Provide accurate information and professional customer service by phone and email • Maintain accurate records of calls, appointments, follow-ups, and customer interactions • Meet individual and team appointment and performance targets • Follow established scripts, procedures, and applicable regulatory and compliance requirements • Collaborate with team members to ensure a smooth customer experience • Perform related administrative and customer service tasks as needed

🎯 Requirements

• Proficient English communication skills (written and spoken) • Previous experience in outbound sales, appointment setting, call centers, collections, or similar roles • Strong communication, persuasion, negotiation, and interpersonal skills • Ability to handle objections and overcome customer rebuttals effectively • Comfortable making a high volume of outbound calls and working toward performance targets • Ability to follow scripts, procedures, and compliance requirements accurately • Familiarity with CRM and sales-tracking systems is a plus • Resourceful, accountable, with a strong sense of ownership • Out-of-the-box thinker, highly adaptable, reliable, self-motivated, and confident • Strong problem-solving skills with the ability to work independently • Strong attention to detail and multitasking skills in fast-paced work environments • Excellent organizational skills with the ability to manage daily operations • Proficiency in Microsoft Office (Word, Excel, Outlook) • Familiarity with standard business tools (email, spreadsheets, document management) • Ability to quickly learn new systems, software, and workflows • Ability to follow established processes accurately with minimal supervision • Ability to work U.S. Eastern Time (New York) business hours and adapt to business needs • Interested in long-term career opportunities • Able to undergo a background check • Reliable computer running Windows 10 or newer, two monitors, and high-speed internet • Reliable backup power source (e.g., power bank, UPS, inverter, or generator) for uninterrupted work during outages • Professional home workstation capable of supporting uninterrupted remote work

🏖️ Benefits

• 100% remote work • Great work environment with potential for growth

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