Property Management Coordinator, Bilingual

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The Hello Team

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2021

🤝 B2B

🎯 Recruiter

B2B • Recruitment

The Hello Team is a B2B provider of structured offshore hiring and managed workforce solutions. They recruit, hire, and operate dedicated nearshore and offshore teams across 30+ countries, offering remote staffing, BPO services, answering services, and call center build-outs with on-the-ground recruiting, U. S. -based operational oversight, training, and real-time workforce management. The company emphasizes accountability, performance monitoring, and cultural alignment for clients in healthcare, insurance, real estate, professional services and other sectors.

📋 Description

• Serve as the primary point of contact for tenants, providing support in English and Spanish. • Answer tenant calls and follow up on maintenance requests. • Create and manage work orders in AppFolio software. • Coordinate vendors and ensure timely issue resolution. • Build and maintain a network of service vendors. • Handle rent collections and payment follow-ups. • Assist with vacancy management and leasing support. • Maintain accurate tenant, vendor, and property records in AppFolio. • Monitor open maintenance tickets and ensure timely completion. • Communicate with property owners and vendors regarding work order updates and operational needs. • Support daily property management and real estate operations. • Perform other duties related to the position as assigned.

🎯 Requirements

• Proficient level of English (written and spoken) • Proficient level of Spanish (written and spoken) • Excellent communication and problem-solving skills • Hands-on experience using AppFolio or any other property management software • Experience in property management or real estate operations • Strong phone communication and relationship-building skills • Organized, reliable, and able to coordinate vendors and manage tasks through completion • Strong attention to detail and ability to manage multiple tasks in a fast-paced environment • Ability to quickly learn new systems, software, and workflows • Proficiency with Microsoft Office (Word, Excel, Outlook), and standard business tools • Out-of-the-box thinker, highly adaptable, reliable, self-motivated, and confident approach • Positive attitude and the ability to learn and adapt quickly • Ability to understand and follow established processes accurately with minimal supervision • Ability to work U.S. Eastern Time (New York) business hours • Interested in long-term career opportunities. • Reliable computer (Windows 10 or newer), two monitors, and stable high-speed internet

🏖️ Benefits

• 100% remote work • Great work environment with potential for growth