Learning Systems and Operations Specialist

Job not on LinkedIn

🔥 1 hour ago

🦞 Maine – Remote

🦞 Maine – Remote

💵 $60.6k - $87.9k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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The Jackson Laboratory

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1929

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

The Jackson Laboratory is a nonprofit biomedical research organization that develops and distributes genetically defined mouse models, cell and computational resources, and preclinical services to accelerate biomedical discovery and translation to the clinic. It provides research platforms, data-science tools, custom model generation, and training and education programs for scientists, clinicians, and students, and partners with industry and academic groups to enable personalized medicine and drug development. JAX combines laboratory research, core services, and education to bridge mouse and human data and support advances in genetics and disease biology.

📋 Description

• Serve as a primary functional support resource for Workday Learning and related learning technologies • Assess operational needs, recommend system and process solutions, and support workflows, content structures, campaigns, reporting, and troubleshooting • Plan, prioritize, and manage assigned enterprise learning programs and operational workstreams from initiation through delivery, evaluation, and closeout • Establish work plans, milestones, communications, and success measures; manage competing priorities; and adapt plans as needs change • Identify and implement improvements using process redesign, automation, AI-enabled tools, and emerging learning technologies • Analyze enrollment, attendance, completion, utilization, evaluation, engagement, and other learning data • Develop dashboards, reports, and executive-ready summaries • Build relationships with learning leaders, HR partners, managers, subject-matter experts, facilitators, vendors, and employees • Administer assigned compliance training and educational programs, including College and University awareness initiatives • Maintain required documentation and controls, address issues, monitor program effectiveness, and recommend improvements • Coordinate vendor relationships, deliverables, invoices, purchase orders, and program expenditures • Support budget planning, reconciliation, and effective use of resources • Support participants, facilitators, and session logistics; provide program introductions and troubleshooting support • Facilitate selected learning sessions or serve as a trained backup facilitator as capability develops • Exercise appropriate discretion and confidentiality in handling learner, employee, financial, engagement, and program information • Perform other duties as assigned

🎯 Requirements

• Bachelor’s degree required, with an equivalent combination of education and relevant experience considered • Minimum of 3 years of relevant experience in learning systems, enterprise learning operations, project or program management, human resources, business operations, or a related function • Working knowledge of learning management systems and the learning administration lifecycle • Strong ability to organize and manage multiple programs, projects, and priorities; establish plans and milestones; manage dependencies and risk; and independently move work forward • Strong analytical and problem-solving skills, including the ability to work with data, identify patterns and opportunities, evaluate workflows, and translate findings into practical recommendations • Excellent written, verbal, consultative, and interpersonal communication skills • Ability to build effective working relationships across diverse audiences and handle confidential or sensitive matters with sound judgment, discretion, and diplomacy • Intermediate to advanced proficiency with Microsoft 365 applications, including Copilot, Excel, Word, PowerPoint, Outlook, Teams, and virtual meeting platforms • Ability to work with limited supervision, exercise independent judgment, solve non-routine problems, and recognize when consultation or escalation is appropriate • Only applications including a cover letter will be considered